Personal Support Worker_Relief

DATE:May 23 2025
LOCATION:Orillia ON Tud Hope
COMPENSATION: $25.05/hr

Job Summary:

The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support as assigned the needs of the vulnerable at risk older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical cognitive mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

What You Will Do

• Support of the physical and mental health requirements of client
  • Establish a working rapport with clients that supports their dignity encourages personal empowerment and facilitates addressing their psychosocial behaviour management and medical needs.
  • Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians instructions.
  • Adhere to residence/program established medication system procedures including ordering recording and reminding clients about the administration of their medication as well as the self- medication program.
  • Monitor and support clients with medical problems and illnesses including cleaning areas which require immediate attention i.e. linens floor coverings etc. for the comfort and support of the clients. Further record illnesses and circumstances related to illness and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.
  • Encourage and assist clients in the following activities of daily living:
    • laundering and ironing of personal clothing
    • dressing/undressing and ensure clients are dressed appropriately
    • personal hygiene including grooming shaving oral hygiene nails and bathing.
    • ambulation toileting and transferring support
    • at mealtimes meal preparation serving feeding cutting food etc.
    • care for incontinent clients make clients bed
    • shopping.
  • As a means of promoting a normalized lifestyle support clients with daily living chores such as bed making dusting sweeping and generally keeping their living space in a clean and orderly fashion.
  • Provide support with managing behaviours and problems arising from cognitive issues.
  • Provide social support in areas such as conversation making phone calls writing letters facilitating interest in hobbies and other recreational activities.
  • Escort to medical appointments visiting friends and other identified needs for social interaction in the community as needed.
  • Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.
  • Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.
• Maintenance ad security fire and general health and safety
  • In emergency situations contact appropriate emergency services immediately. In addition record all incidents using the appropriate forms. Contact with the Program Manager or designated person will be initiated in accordance with residence/program procedures and practices.
  • Interact with clients during the designated shift where appropriate. In addition a formal contact will occur daily to ensure client comfort and safety.
  • If a client is missing record and follow up according to the program procedures.
  • Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Manager.

• Specific medical responsibilities ( at applicable sites)
  • Monitor the medication program working directly with the physician the pharmaceutical consultant other Personal Support Workers and the Program Manager regarding any problem in the system.
  • Ensure the proper storage and recording of medication from the pharmacy in consultation with the pharmacist and physicians.
• Social/ Recreational Activities
  • Attend program co-ordination meetings and participate in planning activities as required.
  • Maintain accurate records of program participants.
  • Keep appropriate staff informed of client absent for meals/medication items because of special outings.
  • Ensure that equipment/supplies required are available and ready for use. Report any damage/need for maintenance on equipment to Senior PSW and Program Manager.
  • Actively participate in all planned program activities
  • Drive the van to transport the client(s) for outings as well as assume the leadership for the activity. As required and program specific.
• Other responsibilities as delegated by the Services Coordinator or Program Manager.
• Answer the telephone; convey messages to clients and staff and other related communication andclerical functions included in the operation of the residence as required. In addition to convey emergency calls from satellite sites to the person on-call.
• Maintain the basic daily operation of the residence in accordance with the residence/program procedures and practices in the absence of the Program Director and other senior staff.
• Initiate and coordinate emergency evacuation of the residence in accordance with the residence/program procedures and practices in the absence of the Program Director and other senior staff as applicable.
• Participate in clients activities and meetings staff meetings training sessions and the occupational health and safety committee.
• Personal Support Workers will work rotating shifts and support the clients living at the multi- housing sites that are under the auspices of the program.
• Accept other delegated assignments from the Senior PSW and/or Program Director that pertain to the overall operation of the program.

What You Bring
Must Haves

• Post-secondary education in human services. This qualification may be met by but not restricted to a diploma or certificate from a recognized community college (Gerontology Worker Diploma Personal Support Worker Certificate etc.)
• Experience with vulnerable older adults and seniors with unique special needs including cognitive impairments and/or mental health issues;
• Knowledge of medication and general health and psychiatric conditions
• First Aid and CPR training
• Ability to organize activities and work with individuals and groups in the areas of assessment problem solving and crisis management.
• Ability to interact with clients in a positive and supportive manner.
• Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment.
• Good oral and written English skills.
• Creativity and flexibility.
• Computer skills are required.

• Experience in social/recreational co-ordination preferred.
• Possession of a valid Ontario Drivers License preferred.
• Ability to drive the agency van is an asset

Work Environment:

• Physically able to perform demanding body mechanics (e.g. lifting transferring etc.)
• Since the position involves working in client/client/members own homes staff may be subjected to second hand smoke while performing their job duties.
• In addition staff will be required to work rotating shifts as scheduled by the program.

What We Offer:

• E-learning program available all year round
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion collaboration and community delivered with dignity innovation and excellence. LOFTs vision is that together we can all live successfully in our community. Our client population reflects Ontarios diverse community and it is LOFTs goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you dont tick all the boxes but think youd thrive in this role you are encouraged to apply.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE:June 6 2025

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting or .