Receptionist (Hearing Clinic)
Receptionist (Hearing Clinic)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position: Customer Care Representative
Are you passionate about helping people improve their quality of life Do you possess excellent communication skills and a knack for exceptional customer service If so we have an exciting opportunity for you!
Responsibilities:
Greet and welcome clients in a friendly and professional manner
Schedule appointments and manage the clinics calendar efficiently
Answer incoming phone calls and respond to inquiries promptly
Provide accurate information about our hearing services and products
Assist clients in completing necessary forms and paperwork
Maintain patient records and ensure confidentiality
Collaborate with Hearing Aid Practitioners and support staff to ensure a seamless client experience
Handle customer complaints or concerns with patience and empathy striving for effective resolutions
Follow up with clients to ensure their satisfaction and address any additional needs
Requirements:
- Strong interpersonal and communication skills both verbal and written
- A compassionate client-focused attitude with patience and professionalism
- Well-organized with a keen attention to detail
- Comfortable juggling multiple tasks and adapting to shifting priorities
- Confident using computers including Microsoft Office and scheduling tools
- Previous experience in customer service or healthcare is an asset
- Knowledge of hearing health or audiology terms is helpful but not essential
- Candidates based on the North Shore will be given preference
Benefits:
Competitive hourly rate
Flexible part-time schedule (2-3 days per week)
Opportunity to work in a supportive and compassionate team environment
Ongoing training and professional development
Company Events
Making a meaningful difference in the lives of individuals with hearing loss
- Application Process: Are you driven by the desire to make a meaningful difference We invite you to apply if you have the necessary skills and a passion for exceptional service. Please submit your resume and cover letter detailing your relevant experience. While we value all submissions only those selected for an interview will be contacted. Become a key team member and help us deliver outstanding hearing care to our patients. Apply now!
Employment Type
Part-Time
