Department Manager- Spa Associates
Department Manager- Spa Associates
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$ 40000 - 65000
1 Vacancy
Job Description
- SIMPLE IRA Retirement account w/3% match
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
* To apply you must already be living locally. We are conducting in-person interviews.
* This is a sales AND leadership position. You must enjoy selling and leading other to sell.
* The position requires the ability to work any 5 of 7 days per week and the ability to work opening mid or closing shifts. Your schedule will rotate and you will never have to work every weekend or every closing shift but the position does require working some weekends some evenings in a preplanned pattern scheduled a month in advance allowing for work/life balance and to accommodate preplanned events.
Sell. Lead. Train. Grow.
What Youll Be Responsible For:
- Executing sales strategies that drive membership retail and service upgrades
- Training and coaching team members (front desk spa associates) to sell without being pushy
- Monitoring daily/weekly/monthly sales KPIs and setting clear performance goals
- Leading sales meetings and 1:1 coaching sessions focused on conversion upselling and retention
- Hiring and developing team members with a focus on accountability and sales performance
- Delivering a consistently exceptional guest experience that supports conversion and repeat visits
- A sales-first leader with a proven track record of hitting (and exceeding) targets
- Experienced in training others to sell not just selling yourself
- Confident with numbers: conversions retail per ticket membership growth etc.
- A strong communicator who can inspire correct and motivate in equal measure
- Professional polished and passionate about customer experience
- Comfortable working in fast-paced goal-oriented environments
- Competitive base salary high performance bonuses (monthly)
- Service and retail discounts including a complimentary membership
- A beautiful team-driven work environment
- Opportunities for growth and leadership development (corporate training travel certificates). Owners are currently vetting expansion opportunities which will lead to the need for a Regional Spa Director in the future.
- Simple IRA retirement account with employer matching (3%)
- Paid Time Off
As a franchise model Hand and Stone Massage and Facial Spa in Destin is independently owned and operated (by owners who live locally) with the national brand awareness of a leading company in the wellness industry. Our Location spa is 34940 Emerald Coast Pkwy #109 Destin FL 32541. Our spa employs industry veterans and teammates who are just starting their career. We pride ourselves on positive honest communication where our goal is to be inclusive and supportive of each other. Successful candidates often come to us from restaurants hotels gyms and membership-based concepts such as boutique fitness and massage spas. Experience at Envy Heights European Wax Orange Theory Cycle Pilates Pure Barre and similar is welcomed.
We are Don and Maria Williams Welcome to our family owned and operated Hand and Stone Massage and Facial Spas.
Maria and I wound up in the health and wellness industry by luck because it found us. One particularly memorable day Maria called me from work the stress she was under was terrible and she told me I was going to have to give her a massage when she got home. At that moment I happened to be carrying the mail in from the mailbox and saw a postcard for the Grand Opening of the Winter Springs Hand & Stone location. Knowing that I had no massage skills of my own I called and made us an appointment. Needless to say we had a life changing experience and instead of becoming members we chose to become supportive leaders.
We are now blessed to have the privilege of being the caretakers and stewards to the spas and cultures weve created. Our job is to provide a safe and positive work environment for our highly skilled licensed spa professionals. Frankly I have this job today because I cannot do what our massage therapists and estheticians do every day. We take pride in providing a place where our teammates can come and share their gifts with the world free from worry about all the stresses of operating a business. Hand & Stone handles all of the details so our service providers can focus on their clients.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Manager
Employment Type
Full-Time
