Inside Sales Coordinator
Inside Sales Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB PURPOSE
The purpose of this position is to support the sales staff with tasks related to BURNCO customer requirements.
Job Roles and Responsibilities:
- Command Concrete
- Manage the set up and ongoing maintenance of projects in Command.
- Manage all annual price increases as quoted to each project for automation purposes.
- Manage all Sundry Charge & Item files and ensure appropriate default pricing/availability.
- Sales Process Tools
- Manage the Bid Project document and ensure accurate data.
- Manage the project folders and ensure all applicable documents are obtained for each project.
- Maintain the forecast with monthly reports for the sales team.
- Produce mix design submittals and send to customer.
- Create reports as directed using Command and Power BI
- Dispatch & Sales
- Liaise between Dispatch & Sales for any matters of importance.
- Review Sales Quotes for spec compliance or other errors of any kind.
- Assist in the ongoing improvement/efficiency of Command users.
- Point of contact for new and house accounts.
- Billing
- Manage all order and ticket edits.
- Calculate all extra charges and verify billable charges in collaboration with outside sales.
- Disputes for ready mix concrete accounts.
- Provide customers with invoice/ticket copies as requested.
- Other Responsibilities
- Manage the Prospect List & gather new building permits/leads for each sales rep.
- Support assigned customer base hand off client package to outside sales communicate with customers on bid package follow up with changes and decisions
- Maintain project data within Command system ensure accuracy and work with dispatch department on project detail amendments if needed.
- Maintain customer information bid details and project files within Command system to ensure accurate tracking of backlog and payment information.
- Maintain regular contact with the Credit and Collections Order Processing and Invoicing departments to ensure continuity and accuracy of dispute and invoicing processes. Collaborating on areas needing improvement as needed.
- Be the point of contact for customers in questions of project invoicing details and required legal documentation
KEY ACCOUNTABILITIES
The primary areas of responsibility include:
- Bid Prep and Proposals
- Sales Support
- Customer Service
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
- Proficient in Microsoft Office Suite programs
- Good organization time management and attention to detail skills
- Able to prioritize day to day tasks and take initiative for new areas.
EDUCATION AND EXPERIENCE
- High School Diploma or GED Equivalent Preferred
- 3 years related experience.
TRAVEL REQUIREMENT
- If required upon approval.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job the employee regularly sits for long periods of time stands walks types and occasionally lifts up to 50 lbs.
Required Experience:
IC
Employment Type
Full-Time
