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Founded 50 years ago with a mission to provide the highest quality and full spectrum of medical surgical and esthetic skin care services to each and every one of its patients Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250 clinicians and 110 locations in 7 states were thriving growing and looking to add talented individuals to our team!
Why join Anne Arundel Dermatology
We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research emerging treatments new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.
The Cosmetic Patient Concierge Coordinator is responsible for delivering consistently superior customer service to patients and clients by providing appointment and procedure information and education assisting with Care Credit applications Brilliant Distinctions Aspire Rewards Lasting Beauty Rewards Global and Site specific promotions and other patient loyalty programs offered by AAD.
The Cosmetic Patient Concierge Coordinator will act as an experience and patient advocate specialist and ensure the patients/clients feel welcomed valued and appreciated throughout their cosmetic journey and repeated visits. A proven track record of world-class customer service and a compassionate can-do personality is required for success in this position. Proper attention to detail and customer focus/empathy are essential to achieve the required levels of Client and Patient satisfaction. This level of patient service is to be executed daily through interpersonal team member interactions patient in-office interactions vendor interactions and also via phone & email correspondences.
Mon-Fri 8am-4:30/5pm
Pay range: $18-22/hr depending upon years of experience
Duties/Responsibilities:
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:
Required Experience:
IC
Full-Time