DescriptionDo you have Learning & Development experience or Payments experience Apply today!
As aLearning Director on the Payments Learning team you will develop and deploy best-in-class Payments training for front office and product professionals. As a senior member of the team you will partner closely with the business to develop and support Payments training programs for professionals across the Payments organization and Global Banking
Job Responsibilities
- Work closely with Payments Learning team leader to ensure that the team is achieving its mandate to deliver top quality Payments training programs to stakeholders
- Partner closely with senior business stakeholders to perform needs analysis develop training strategy and execute all aspects of training programs
- Coordinate overall strategic planning for broad training agenda for front office Payments professionals including Sales and Product as well as Payments learning for banking colleagues
- Own end to end development and execution of select training programs including curriculum design logistics planning pre-work speaker prep and post-program activities including feedbacksolicitation and analysis
- Act as facilitator and coach to ensure that programs are well executed
- Ensure that the Payments Learning team initiatives are properly managed with appropriate resource allocation flawless program coordination administration and rollout
- Oversee and lead the execution of special projects
- Coach and mentor team members
Required Qualifications Capabilities and Skills
- 10 years experience in Payments or Learning & Development
- Previous people management experience
- 10 years experience in program management
- Ability to effectively lead/facilitate programs in both in person and virtual delivery
- Experience with performing in a fast-paced environment; adjust readily to multiple demands shifting priorities and rapid change with composure
- Strong work ethic reliable committed productive cooperative self-disciplined accountable strong attention to detail
- Ability to work collaboratively with team members and productively in virtual team environment
- Strong written and communication skills; able to interact with employees at all levels of seniority
- Superior analytical and decision-making skills combined with the ability to think innovatively
- Bachelors Degree
Required Experience:
Director