Associate Director, Medical Policy Oversight & Training
Associate Director, Medical Policy Oversight & Training
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$ 120800 - 201400
1 Vacancy
Job Description
The Policy Oversight Associate Director is a key member of the Global Medical Quality Governance (GMQG) Medical Policy Oversight & Training team responsible for implementing and executing innovative and strategic quality monitoring programs which optimize our ability to meet our global customers needs. This role leads the development of monitoring programs within global quality plans and incorporates scalable and flexible quality monitoring programs for identified medical activities globally.
The Policy Oversight Associate Director supports and empowers local / regional monitoring initiatives across the globe by helping to design and operationalize local monitoring solutions.
Policy Oversight Associate Director uses dashboards and other methods to ensure quality and compliance with those areas in the Medical Quality Oversight Committee (MQOC).
The Policy Oversight Associate Director plays a critical role in the development of global strategic monitoring initiatives by supporting the Medical Policy Oversight & Training Team Lead in executing risk-based procedures to develop monitoring processes.
The Policy Oversight Associate Director also identifies and communicates deviations from procedure guidelines and helps to identify recommendations such as additional training to ensure that colleagues maintain compliance in a highly regulated environment and where non-compliance with certain procedures can result in financial penalties and negative reputational impact for Pfizer.
This role also interacts and collaborates regularly with various cross-divisional Business Process Owners Medical and Medical Affairs colleagues Corporate Audit Regulatory Quality Assurance (RQA) Compliance Legal Safety Regulatory and global quality oversight committees to discuss and communicate monitoring programs scope results including deviations from processes and action plans to remediate such deviations.
ROLE RESPONSIBILITIES
Identify and implement innovative monitoring capabilities that uses available data to deliver a risk-based approach to oversight.
Oversees and maintains strategic monitoring programs for assigned functional areas in in scope for the Global Medical Quality Governance (GMQG) group (i.e. Independent Medical Grants Medical Affairs Governance Publications Expanded Access Medical Information Non-Interventional Studies etc.).
Design and operationalize local/regional monitoring solutions that are aligned with global policies and procedures and monitoring programs.
Proactively identifies opportunities to improve process and system controls and enhance existing monitoring programs; develops recommendations and obtains endorsement from cross functional stakeholders and works directly with Business Process Owners (BPOs) to ensure consistency application and effectiveness
Identifies innovative ideas for efficiencies across GMQG and continually evaluates the effectiveness of ongoing GMQG monitoring programs to ensure they are optimally designed and implemented
Develops prepares and continually improves quarterly result dashboards and reports used to review findings with various stakeholders to ensure clear and concise messaging of findings
Presents quarterly findings from monitoring programs to relevant global quality oversight committees and business stakeholders for each montioring program.
Ensures all non-compliance findings are addressed with Pfizer colleagues for remediation and analyzes results for trends that may require escalation because of systemic issues
Works independently to perform monitoring and analytical data reviews for various key Medical processes including but not limited to: Medical Affairs Governance Medical Information Independent Medical Grants Expanded Access and/or Publications).
Is a subject matter expert on the Evaluating & Monitoring for Excellence of Reviews Analysis and Leveraging of Data (EMERALD) system; Maintains a Central Reviewer role and oversees the ongoing maintenance and project management of this system
Cultivates collaborative relationships with GMQG colleagues and R&D Medical Partners and acts as a resource to facilitate an understanding of key Pfizer policies and procedures
Provide support to global initiatives that involve or impact monitoring and analytic activities (i.e. advice on new systems policies and procedures and data capture practices).
Identifies opportunities to leverage technology and automate monitoring procedures to drive innovation efficiency completeness and accuracy in monitoring procedures.
Partners with various cross-functional key stakeholders to lead and/or participate in ad hoc projects (i.e. audits investigations etc.) as needed
Supports QMS07 initiatives (i.e. training compliance annual curricula/content reviews annual professional records collections etc.) as needed
BASIC QUALIFICATIONS
BA/BS with 6 years of pharmaceutical industry experience and at least 3 years of experience in internal audit assurance and/or quality standards
Expertise in relevant operational processes and industry best practices of internal control evaluation risk management and data analytic strategies.
Demonstrated success in developing/redesigning processes and measuring effectiveness and efficiency
Strong written and oral communication and presentation skills
Strong technical skills including experience/knowledge of user query tools (Excel)
Excellent attention to detail to ensure work is thorough and accurate
Good oral and written communications skills are essential
Well organized analytical self-motivated individual
Proven ability to work independently with minimal oversight
Ability to anticipate needs prioritize responsibilities and manage multiple projects simultaneously
Proven ability to cultivate relationships of trust and credibility with colleagues and to be a partner with deep process understanding of medical standard operating procedures
PREFERRED QUALIFICATIONS
Advanced academic degree in science health business or technology-related field
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Occasional teleconferences outside of normal working hours may be .
Travel may be 1-2 per year.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Required Experience:
Director
Employment Type
Full-Time
