Cloud Services Administrator
Cloud Services Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.
Our mission is simple: End Cyber Risk. Were looking for a Cloud Services Administrator to be a part of making this happen.
Location
Based out of HQ - Eden Prairie Minnesota USA (Hybrid role 3 days a week in office)
About the Role
The Cloud Services Administrator will be responsible for managing and optimizing enterprise applications with a focus on Microsoft (M365) Atlassian (Confluence and Jira) SharePoint and Mimecast. This role requires extensive experience in migrating environments and supporting CMMC Level 2 compliance and ensuring ongoing adherence to these standards. The ideal candidate will have a strong background in enterprise application administration particularly in the specified platforms and a deep understanding of CMMC Level 2 compliance requirements.
Responsibilities
- Microsoft (M365): Administer and support the M365 suite including SharePoint OneDrive and Exchange. Ensure configurations and policies align with organizational needs and compliance requirements.
- Atlassian (Confluence and Jira): Manage and optimize Confluence and Jira environments including user management workflow configuration and integration with other enterprise systems.
- SharePoint: Design implement and administer SharePoint sites and policies. Ensure seamless integration with other M365 applications and maintain high availability and performance.
- Mimecast: Administer Mimecast email security and archiving solutions. Ensure robust protection against email threats and compliance with data retention policies.
- CMMC Level 2 Compliance: Lead efforts to migrate and maintain environments in compliance with CMMC Level 2 standards. Implement necessary controls and processes to ensure ongoing compliance.
- Security and Compliance: Work closely with cybersecurity teams to address vulnerabilities and enhance the organizations security posture. Ensure all applications meet regulatory and compliance requirements.
- Documentation and Training: Develop and maintain documentation for application configurations policies and procedures. Provide training and support to end-users and technical teams.
Who You Are
- Technical Expertise: Advanced knowledge of M365 Atlassian products (Confluence and Jira) SharePoint and Mimecast.
- Compliance Knowledge: Extensive experience with CMMC Level 2 compliance including understanding of required controls and processes.
- Problem Solving: Strong analytical and problem-solving skills with attention to detail.
- Communication: Excellent verbal and written communication skills. Ability to convey technical information to non-technical stakeholders.
- Collaboration: Ability to work effectively with cross-functional teams including IT cybersecurity and business units.
Minimum Qualifications
- Bachelors degree in Computer Science Information Technology or related field.
- 10 years of experience in enterprise application administration with a focus on M365 Atlassian products SharePoint Mimecast and Microsoft Teams.
- Proven experience in migrating environments to CMMC Level 2 compliance.
- Strong understanding of security and compliance requirements for enterprise applications.
Preferred Qualifications
- Experience with PowerShell scripting and automation.
- Familiarity with Microsoft Government Community Cloud.
- Knowledge of ITIL concepts and best practices.
- Experience with API integrations and workflow automation.
About Arctic Wolf
At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2024) Best Places to Work USA (2021-2024) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical mental health dental disability life and AD&D and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing
Security Requirements
Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
