Senior Director, Technical Program Management
Senior Director, Technical Program Management
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$ 233300 - 373525
1 Vacancy
Job Description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What youll do
As the Senior Director of the Technical Program Management team youll direct a portfolio of strategic complex and multidisciplinary programs that significantly accelerate your organizations business impact. Youll set program strategy and lead program teams to successfully deliver business operational and technical improvements across Engineering & Product organizations.
You will serve as a key strategic partner to the VP Technology Development & Operations - Product & Technology helping to ensure alignment prioritization and delivery of complex programs that support foundational platform objectives. This highly visible role demands a strong mix of execution rigor strategic thinking and cross-functional leadership. Youll operate at both strategic and tactical levels to ensure critical initiatives are delivered in a fast-paced scaled agile environment. Youll also strategically adjust your portfolio to effectively respond to complex and changing organizational conditions. Your deep knowledge of your program portfolios domains is widely recognized as expert-level both inside and outside the organization.
This position is a people manager role reporting to and supporting the VP Technology Development & Operations.
Responsibility
Lead and develop a high-performing team of Technical/Program Managers
Demonstrate strategic impact by developing teams tools methods to transform the operation and effectiveness of the organization
Support execution of Engineering and Product priorities across the foundational platform
Partner closely with the Chief of Staff to align on and operationalize company-level initiatives
Define and track success metrics and delivery targets for cross-functional programs
Establish best practices within the team and across the company
Define strategy and objectives drive organizational change and solve problems holistically without being limited by organizational boundaries
Collaborate with stakeholders across Engineering Product Security Finance and Operations to strategize plan prioritize align dependencies and streamline communication
Apply continuous improvement execution organizational change and stakeholder management applying them adeptly even in challenging circumstances
Manage communications stakeholder alignment and delivery reporting
Identify and implement improvements in program and process management in a scaled agile environment
Maintain clarity and momentum across programs by balancing detail with strategic priorities
Nurture the TPgM community and help grow the talent pipeline
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Bachelors or masters degree in Computer Science or equivalent
- 15 years of experience in Program and/or Product Management
- Experience working in a data center environment and/or SaaS provider
Preferred
- Experience leading teams of 15 25 Program Managers or Scrum teams
- Strong leadership and problem-solving capabilities
- Ability to influence and communicate effectively at all levels including executives
- Proven success driving cross-functional programs from planning to execution
- Knowledge of agile program frameworks and delivery in complex environments
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.
Based on applicable legislation the below details pay ranges in the following locations:
California: $233300.00 - $373525.00 base salary
Washington New Jersey and New York (including NYC metro area): $218200.00 - $329525.00 base salary
This role is also eligible for the following:
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
- Paid Time Off: earned time off as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .
If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.
EEO Statement
Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.
Required Experience:
Exec
Employment Type
Full-Time
