Account Manager, Large Business
Account Manager, Large Business
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts as well as represent client needs and goals within the organization to ensure quality. In addition the Account Manager should build relationships with clients to encourage ongoing business opportunities.
- Responsible for day-to-day communications conflict resolution and compliance on the clients account.
- Review all projects and material to be presented to the client to ensure quality standards and expectations are met.
- Take ownership of the client accounts that are assigned to you.
- Works closely with the team to maintain a continuous knowledge of client accounts to identify potential issues and/or opportunities.
- Ensure that all processes and procedures (policy issuances changes expirations audits monthly reports and cancellations) are completed and quality standards are met.
- Aware and pursue opportunities for account growth and new business involving the risk advisors and any other key support members.
- Provide regular two-way communication between the client and team to provide strong team representation and set proper client expectations.
- Understand company capabilities and service and effectively communicate all offerings to the client.
Skills Abilities
- Demonstrate oral and written communication skills with the ability to effectively interact with all levels within the organization.
- Proven track record of successful client advocacy in a fast-paced environment emphasizing attention to detail.
- Ability to follow up on activities from start to finish.
- Demonstrate computer proficiency in Microsoft Office.
Professional Requirements
- Education: High school diploma or GED required; bachelors or associate degree preferred.
- Experience: Clerical and computer knowledge one-three years property & liability coverage experience.
- Licensure: Current Nebraska license in commercial property/liability coverages or willingness to obtain license within the first 90 days of employment.
Physical Demands
- This roles physical exertion is sedentary and takes place in an office environment.
- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects.
- Substantial movements and repetitive motion of the wrists hands and/or fingers.
- Individual required to have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing viewing a computer and extensive reading.
UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact Linsey Renner at
Required Experience:
Manager
Employment Type
Full-Time
