Retail Communications Coordinator
Retail Communications Coordinator
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Job Description
Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.
If you enjoy working in a creative fast-paced environment then we would love to hear from you!
Job Description Retail Field Communications coordinator
The Retail Field Communications Team support all aspects of daily operations including support in planning of communication both to and from stores across the EU estate corporate initiatives feedback and proposed enhancements to our current communication channels. The team also supports stores in all areas of Operations and works to improve documentation policies and procedures and management of Store workload.
Who Are You:
You are reliable self-motivated and have strong communication skills. You thrive in a rapidly changing environment are fashion-curious and capable of multi-tasking and prioritising in a demanding environment.
What Youll Do:
Support Manager on maintenance of Retail Calendar planning for EU to ensure business units and stores are aware of key events and deliverables across Europe
Engage with Operations team members in weekly calls & through direct store visits to understand and keep abreast of current situations within the Field
Manage and maintain various information through administrate tasks
Maintain proficient level knowledge of all in-store systems
Maintain expert knowledge across all Operational policies & procedures
Oversee content & publishing of all communication to the field including workload announcements and relevant documents the communication platform
Manage 52 week communications cadence to stores
Build and maintain exceptional channels of communication with all corporate partners/teams
Support communication to Retail Field Management as necessary to gain buy-in and understanding of any new policy/procedure/rollout
Own personal goal setting & delivery on operational projects
Oversee and lead further development of Product Knowledge and roll-out to stores
Coordinate any translation needs across training documentation including policies procedures & necessary training tools
Partner with Line Manager and L & D on developing new training with the L & D platform to be delivered to stores
Support in development of all operational policies procedures & training
Support Field Rollouts as required and additional ad hoc training needs
Partner with Store Mangers and District Managers on all levels
Partner with Line Manager and Operations Coordinators to gain feedback on training tools/store resources in field
Youll Need to Have:
Head Office experience in Retail Operations and Communications
Experience working in a retail environment is beneficial
Excellent Communication (Written and verbal) accuracy and strong attention to detail
Proficient in PowerPoint InDesign Page Tiger Word & Excel
Able to communicate effectively and across the company hierarchy
Able to manage & independently prioritise workload
Ability to travel as this position requires approximately 10% travel
Wed Love to See:
Interest in self-development and in growing your career within Capri Holdings (Versace Jimmy Choo MICHAEL KORS)
A true brand ambassador with a passion for fashion
Passionate and confident about technology with an entrepreneurial spirit
Passion for people development with the ability to listen allowing time for questions and ideas and build trust to foster an inclusive work environment
Must love Michael Kors as a brand and be very knowledgeable and passionate about our Product
What We offer:
Employee discount across Michael Kors and Jimmy Choo
Pension
Employee Wellbeing Programme
Hybrid working
Healthcare
At Capri we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Required Experience:
IC
Employment Type
Full-Time
