Lab IT On-Site Support Engineer
Lab IT On-Site Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Lab IT On-Site Support Engineer
About the Role
Are you ready to power the business to have a bigger impact on patients lives As a Digital Lab Solutions Tech BA you will be responsible for ensuring that our new and existing laboratory systems and services are supported developed and implemented in line with business requirements. You will provide the link between IT and the business driving improvements over time by combining insight into todays scientific workflows/applications with a technical breadth to drive innovation opportunities. Collaboration across a global team of business stakeholders developers partners remote support teams and vendors is key to successfully delivering support continuous improvement and value. We will invest in you and the team to ensure you will over time master these areas.
AstraZeneca are building and transformingour Laboratory IT function tobecome digital and data-led to push the boundaries of science. Theres never been a better time to join usas we bring our digital strategy to life and to make a positive difference to patient outcomes. This is a huge opportunity to developexplore and thrive during our next chapter!
Youll be empowered toorchestrate new possibilities solvechallenges and continuously innovate together with our scientists.
What Youll Do
Your role will involve ensuring lab scientists can perform their workday by providing application and technical operational support for laboratory-based systems. You will also collaborate with Science Facilities and IT Functions to deliver new laboratory systems. As a bridge between Science & Technology you will seek opportunities for improvements & innovation. You will also maintain an accurate Inventory/CMDB and work with our strategic vendors to understand todays and tomorrows Lab Solutions. As a team member you will actively contribute to the direction of the Digital Lab Solutions development journey.
Essential Skills/Experience:
Minimum of High School Diploma
Minimum of four (4) years of direct technical lab engineering experience
Proven scientific application support with an understanding of scientific workflow
Proven technical support experience
Strong communication and stakeholder management skills
IT Service delivery
Experience of collaborating with and managing vendors
Experience of working in teams
Strong written & verbal English
Technical or business degree or equivalent experience
Desirable Skills/Experience:
Prior experience working in Pharmaceutical or Healthcare industry IT environment
Experience in working with Laboratory applications and hardware
1st/2nd Line support experience
Experience of ticket CMDB and Incident/Request software
The annual base pay (or hourly rate of compensation) for this position ranges from $92439.20 to $138658.80.Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. In addition our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles)to receive a retirement contribution (hourly roles) and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program 401(k) plan; paid vacation and holidays; paid leaves; and health benefits including medical prescription drug dental and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
Why AstraZeneca
At AstraZeneca we connect across the whole business to power each function to better influence patient outcomes and improve their lives. We play an increasingly crucial role in driving disruptive transformation on our journey to becoming a digital and data-led enterprise. We bring together all parts of the business as well as external partners to drive efficiencies that enable us to succeed. We take data seriously and are driven by the impact we know we can have; our high ethical standards never slip. This is the place where innovation meets large-scale impact. We are continuously drawing on our existing and expanding knowledge to adapt with the technology environment.
Are you ready to rise to the challenge of shaping the future of an evolving business in the technology space Apply now!
Date Posted
23-May-2025Closing Date
Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion starting with our recruitment process. We welcome and consider applications from all qualified candidates regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations please complete the section in the application form.Employment Type
Full-Time
