Special Projects Lead (AI & Operations)
Special Projects Lead (AI & Operations)
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Job Description
Who are we
We are the originators of influencer marketing.
Influencer is an agency built at the intersection of creativity data and technology with a unique people power & platform power approach.
From big brand launches to shifting perceptions and from riding fast trends to driving footfall Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.
Campaigns are underpinned by Influencers game-changing proprietary technologies which are supercharged by official partnerships and data integrations with the worlds leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.
We believe the more tangible scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the True Human Influence movement; on a mission for creator campaigns to be judged in the same way as other media activations.
Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. Today Influencer has a team of 120 of the best talent in the industry working across Europe North America and the Middle East. From Google to Coca-Cola from Amazon to Microsoft and from TikTok to Meta we work with companies brands and agencies across every vertical building meaningful relationships between brands creators and their audiences.
Job Title
Special Projects Lead (AI & Operations)
Overview of the job
As Influencer enters a bold new chapter of innovation and operational excellence we are seeking a dynamic and forward-thinking Special Projects Lead to drive forward critical high-impact cross-functional initiatives.
This role will focus on the deployment of automation artificial intelligence (AI) and smarter operational design to enhance how we work serve our clients and stay ahead of the market. A key goal over the first year will be to scope build and launch scalable AI capabilities aiming to integrate AI across all repetitive workflows within the business within the next three years.
You will collaborate closely with leadership across Operations Engineering and Product to shape the future of work at Influencer and on Waves.
3 best things about the job
Playing a lead role in defining and driving our AI and automation strategy helping Influencer maintain a competitive edge in a fast-changing market.
Working hands-on across departments identifying high-impact efficiency opportunities and driving real tangible change.
Tackling a wide variety of challenges across the business with the freedom to test learn and implement new solutions at the cutting edge of AI technology in a dynamic and independent environment.
Measures of success
In the first few months you would have:
Delivered a detailed 12-month roadmap for AI and automation initiatives prioritised by business impact.
Launched several small-scale automation projects across creator discovery campaign management or internal workflows with measurable efficiency gains.
Helped design and roll out an internal AI education programme in partnership with L&D.
Supported the successful launch of at least one client-facing or creator-facing AI-enhanced solution.
Success Metrics
Project Delivery: Number and quality of automation and AI projects successfully deployed.
Operational Efficiency: Measurable reductions in time/cost/complexity of key internal workflows.
AI Integration: Percentage of targeted workflows successfully transitioned to AI-enhanced processes.
Knowledge Sharing: Number of educational sessions internal comms updates and employee engagement with AI initiatives.
Cultural Shift: Improvements in innovation and forward-thinking sentiment in internal surveys.
Roles & Responsibilities
Increase Efficiency & Automation
Audit and map current internal processes; identify and prioritise opportunities for automation.
Scope recommend and oversee the deployment of AI and automation tools across key workflows with a focus on creator discovery content management and administrative tasks.
Partner with Engineering and Product teams to deliver technical solutions.
Improve Client (Brand & Creator) Experience
Design and deploy AI-driven tools that enhance brand and creator journeys.
Introduce predictive analytics or intelligent systems to improve campaign outcomes and satisfaction.
Enhance Decision-Making
Enable smarter faster decision-making by embedding AI into reporting campaign management and performance optimisation processes.
Support a Culture of Innovation & Curiosity
Drive initiatives that encourage teams to experiment with emerging technologies.
Support the introduction of innovation awards pilot programmes and brainstorming workshops.
Support AI Education & Thought Leadership
Collaborate with Learning & Development to create an internal AI education programme.
Regularly share insights updates and practical applications via internal communications.
Contribute to the AI & Ops Roadmap
Shape define and evolve the long-term vision for AI at Influencer working closely with leadership.
Collaboration
Work independently with delegated priorities while collaborating effectively across multiple departments.
Work closely with the CVO Operations Director VP of Engineering and Product teams to ensure initiatives are grounded in real business needs.
Style of Working
Highly independent and outcome-driven with minimal supervision required.
Prioritises project delivery above all while contributing to other departments where appropriate.
Hands-on collaborative and proactive.
What you will need
Proven experience delivering complex projects across automation AI operational transformation or digital innovation.
Strong understanding of AI applications in business operations (e.g. generative AI machine learning predictive analytics).
Experience implementing SaaS low-code/no-code or AI solutions is highly desirable.
Excellent project management skills: ability to prioritise plan and deliver at pace.
Strong communication and influencing skills across all levels of a business.
Passion for operational excellence innovation and learning.
Experience working independently and managing projects with minimal oversight.
A hands-on can-do mentality willing to roll up sleeves and get stuck into implementation.
Ability to thrive in a fast-paced evolving environment.
A few of our core benefits:
Private Healthcare through Vitality
Wellbeing support through Vitality including EAP & Mental Health cover
25 days of Annual Leave ( Bank Holidays which can be flexed to your needs)
For more information on our benefits perks and what makes us unique please visit our website here.
At Influencer were committed to cultivating an environment that promotes diversity equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. All we ask is that you have a passion for innovation operational excellence and a desire to be a part of one of the fastest-growing companies in this exciting industry.
Employment Type
Full Time
