Job Description
Job Summary
As a Personal Lines Account Manager you will be responsible for maintaining and growing a book of personal insurance business. You will provide exceptional customer service handle policy changes renewals and assist with claims.
Responsibilities
- Develop and maintain strong client relationships
- Assist clients with policy inquiries and changes
- Review client coverage and provide recommendations
- Process insurance applications and policy endorsements
- Collaborate with underwriters and carriers to ensure client needs are met
- Address client billing inquiries and discrepancies
- Follow up on outstanding client documentation and payments
- Keep informed about industry changes and insurance products
- Provide support during the claims process
Qualifications/Requirements
- 3 years of relevant insurance industry experience
- In-depth knowledge of personal insurance products and underwriting guidelines
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to prioritize and multitask in a fast-paced environment
- Proficiency in insurance management software
- Knowledge of applicable laws and regulations
- Holds an active P&C (Property and Casualty) insurance license
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager