Provider Technical Lead
Provider Technical Lead
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Job Description
Remarkable people; remarkable career.
Are you ready to rediscover remarkable and make a positive impact on peoples lives At GMHBA every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA.
GMHBA takes pride in being an Australian not-for-profit health insurance and healthcare company that truly values its members. For a rewarding 90 years weve been dedicated to serving the community and as a result have become one of Australias leading regionally based private health insurers. We live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections embrace individuality and maintain a supportive performing culture. GMHBA offers a flexible workplace a community-focused culture and a great regional lifestyle
Description
About the Role
We are seeking a proactive and detail-oriented Provider Technical Lead to enhance our healthcare provider management. You will support the Provider Team by optimizing data systems improving business processes and contributing to strategic initiatives aimed at enhancing provider and member experiences.
Key Responsibilities:
- Manage and maintain provider data and records.
- Collaborate with stakeholders to implement improvements in processes and systems.
- Stay updated on regulatory changes and ensure compliance.
- Contribute to planning project management and contract implementation.
- Build strong relationships with providers and external partners.
Skills & Experience:
- Experience in provider management and healthcare systems.
- Strong problem-solving and project management abilities.
- Excellent communication and relationship-building skills.
- Knowledge of regulatory standards and compliance.
Skills And Experiences
About you
Mandatory
- 3 years experience in medical billing or claims management setting
- Experience analysing business processes and problem solving in complex environments
- Experience with claims management or similar systems
- Project management skills to effectively manage multiple projects and priorities and influence outcomes
- Proficient in the use of the Microsoft Suite (Word Excel Powerpoint Teams etc)
Highly desirable
- Understanding of the PHI legislative environment and other PHI obligations.
- Experience in a customer facing role including escalation management
- Strong ability to assess information.
- Effective interpersonal communication (verbal and written) time management planning and organisational skills.
- Strong stakeholder management skills.
Why Join Us
If you are passionate about improving healthcare provider experiences and driving operational efficiency wed love to hear from you. Apply today!
If you believe you would be a great fit but dont quite tick all the boxes we encourage you to apply.
Lets get started.
Submit your application online today. Applications close Thursday5th June 2025.
If you have any questions about this position or the recruitment process please reach out to the careers team at
At GMHBA we value a diverse and inclusive culture. We are committed to creating a workplace where every single person feels valued and can be their true authentic selves. It allows us to be more reflective of our community have a range of perspectives and better support our customers members and patients. We encourage candidates with diverse backgrounds experiences perspectives and beliefs to apply for this role.
In submitting an application you agree that you have read and accepted the terms and conditions of our recruitment privacy statement:
Employment Type
Full-Time
Key Skills
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