Intern II/III - CoPilot Studio Team - HPG

Level II: $18.40 - $23.00 Hourly

Level III: $20.00 - $25.00 Hourly

*Must be located in the greater Northern Colorado area; no relocation assistance is offered for this position.

Job Summary:

Experience Knowledge and Skills:

Minimum Requirements:

• Must be at least 18 years of age
• Valid unrestricted drivers license
• High school diploma or equivalent
• Basic typing and computer skills required
• Familiarity with Microsoft Office programs (Word Excel PowerPoint Outlook etc.)
• Programming skills in languages such as Python JavaScript or similar.
• Must be able to successfully pass pre-employment drug screening Motor Vehicle Record check and a background check.

Level II:

• Currently enrolled in a four-year college/university program in Information Technology Business Public Administration or a closely related field AND completion of two years of coursework.

Level III:

• Currently enrolled in a four-year college/university program as a Senior or post-graduate program in Information Technology Business Public Administration or a closely related field.

OR

A combination of related education experience certifications and licenses that will result in a candidate successfully performing the essential functions of the job may be considered by the hiring authority.

Preferred Requirements:

• Familiarity with Trumba and GIS Integration a plus
• Experience working with Oracle Cloud preferred but not required.
  

Knowledge Skills and Abilities:

• Ability to develop and deploy a web chatbot to assist users with various inquiries and tasks.
• Experience in the integration of chatbots using Trumba for even management and scheduling functionalities.
• Computer skills including the ability to utilize Microsoft Office programs (i.e. Word Excel PowerPoint Outlook etc.) and learn and experiment with new software and systems.
• Proofreading grammar punctuation and formatting skills including the ability maintain consistency and be cognizant of and address details.
• Ability to navigate multiple on-line platforms.
• Ability to present oneself professionally in appearance demeanor and effort.
• Ability to prioritize work meet deadlines and stay on task when completing special projects and daily assignments.
• Ability to maintain a strong work ethic positive problem-solving attitude and enthusiasm for the work performed.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to work independently with minimal supervision and reliable professional judgment as well as collaboratively with a team to achieve desired results.
• Ability to communicate and work effectively with individuals from diverse backgrounds cultures and ages.
• Ability to work under pressure manage multiple concurrent and competing tasks and responsibilities and adapt to changing priorities while maintaining personal effectiveness.
• Collaboration skills including the ability to work with others from different areas and backgrounds to reach a common goal.
• Interpersonal skills including the ability to facilitate interaction communication and teamwork between others.
• Oral written and listening communication skills including the ability to accurately interpret what others are saying and convey messages information concepts and details accurately and clearly.

Essential Functions (Duties and Responsibilities):

• Develop and deploy a web chatbot to assist users with various inquiries and tasks.
• Integrate the chatbot with Trumba for event management and scheduling functionalities.
• Implement GIS integration to provide location-based services and data visualization.
• Collaborate with cross-functional teams to ensure the chatbot meets user needs and business
  requirements.
• Monitor and maintain the chatbots performance making necessary updates and improvements.
• Develop reporting and validate accuracy.
• Develop a framework of continuous improvement.
• Provide technical support and troubleshoot issues related to the chatbot and its integrations.
• Push boundaries and bring new ideas and implementation strategy to the table.
• Assists with projects as assigned.
• Performs other duties as assigned.

Travel: Approximately 10% flexible local travel required.

Supervisory Duties: NA

Work Environment andPhysical Requirements:

• The position is in an office environment.
• Frequent contact with others.
• Vision enough to read computer screens and written documents to complete work assignments.
• Communication skills enough to convey information verbally and in writing.
• Manual dexterity enough to accurately input retrieve and verify information at fixed workstation.
• Primarily sedentary may occasionally lift and carry light objects.
• Walking and/or standing as needed and minimal.

EOE Statement:The City of Greeleyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test a background and national sex offender search a motor vehicle record search and for some positions a physical demands evaluation. For more information about City policies and practices during the recruitment process including but not limited to EOE Reasonable Accommodation and pre-employment screenings please visit our career pageHERE.