Student Services Specialist/Counseling

Primary Purpose
PRIMARY PURPOSE This position is responsible for performing a variety of complex technical duties in a specialized area of Student Services such as registration record maintenance EOPS adult education disabled student services student placement and counseling services.

Job Description
JOB DESCRIPTION Plans and coordinates program activities; participates as directed in the formulation development and implementation of appropriate policies and procedures for the assigned specialized student service; communicates with instructors administrators other District staff and outside agencies to coordinate and implement programs resolve conflicts and exchange information. Conducts informational workshops regarding programs and services; participates in outreach activities to promote educational opportunities and services available; works with social services agencies to promote awareness of assigned student service. Oversees and coordinates the processing of a variety of documents related to the assigned specialized student service; assists students with application process for programs services and university transfers; assures the availability of specialized equipment or services for special needs students. Provides technical information and expertise to students instructors and others in an assigned area of Student Services; serves as peer counsel to students; works with students instructors administrators and staff to understand students academic needs and progress. Maintains various records and files related to assigned area; inputs and downloads data from computer database; gathers compiles and analyzes pertinent data and statistics; prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness. Prepares and maintains program ledgers and reconciles budgets; monitors and records program administration personnel supply and equipment expenditures; prepares deposits and arranges for transport to bank. Trains and provides work direction and guidance to others as directed. Maintains current knowledge of legal requirements procedures and policies used in providing student services. Learns and applies emerging technologies as necessary to perform duties in an efficient organized and timely manner. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity equity and inclusion trainings and events. Performs related duties as assigned.

Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.

Desirable Qualifications
DESIRABLE QUALIFICATIONS College coursework in sociology psychology computers computer technology business or related field Experience working in a community college noncredit or adult education setting or in community based organizations. Experience coordinating a program or support service including creating marketing and resource materials developing and presenting workshops and collaborating with other departments to increase awareness of services. Administrative experience including developing processes and procedures to enhance a program developing and maintaining spreadsheets and monitoring and reporting on usage. Effective oral and written communication skills. Initiative-taking resourceful and supportive. Experience in collaborating with community agencies and ability to establish partnerships to enhance student basic needs programming. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

Minimum Qualifications
MINIMUM QUALIFICATIONS Two (2) years of college-level course work. Minimum two (2) years increasingly responsible training or experience in student services. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic socioeconomic cultural disability gender gender identity sexual orientation and ethnic backgrounds of community college students faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Work Schedule
Monday - Friday 9:30 am to 6:30 pm (Schedule and shift are subject to change in accordance with department needs.)