Outreach Specialist
Outreach Specialist
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Job Description
ORGANIZATIONAL OVERVIEW
STRIVE is a national leader in workforce development solutions empowering individuals to discover their best future selves through innovative evidence-based career training and holistic lifelong support. STRIVE partners with employers funders and community organizations to close gaps in workforce needs and help local economies thrive. Founded in East Harlem NY in 1984 STRIVE has grown from its roots to now offer programs in locations across the country.
For more than 40 years STRIVE has been a catalyst for economic change and prosperity in underserved communities. Our tuition-free skills and job readiness training one-on-one support and lifetime personal coaching prepare students for careers in high-growth industries such as healthcare construction and logistics. With a proven pathway to possible 80% of STRIVE students graduate 76% attain employment and 70% retain employment long-term.
Looking to the future STRIVE has embarked on an ambitious ten-year growth plan to increase its impact in more locations nationwide aiming to serve up to 10000 individuals each year by 2033.
We meet individuals where they are providing free programs tailored to adults 18 including those impacted by the justice system. At STRIVE there is always a path forward.
See why STRIVE has been the pathway to possible for more than 40 years in our 3-minute mission video.
POSITION SUMMARY
The Outreach Specialist will have primary responsibility for engaging and creating community partnerships that drive enrollment process intake documents and support the in-kind community donation process. The Outreach Specialist will lead student recruitment across programs building trustful relationships with students and community partners. The position requires experience with various sourcing tactics relevant to non-profit programming and excellent relationship-building skills to promote a strong brand among various organizations and across the communities we serve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Create and maintain relationships that establish student referral sources
Track & monitor outreach efforts including weekly progress updates in cloud-based CRM while meeting metric goals as determined by the program
Collaborate with all program leads to assess their particular enrollment needs.
Develop and execute outreach plans to maximize information session attendance and student applications.
Manage recruitment reports and documentation and connect prospective students to information sessions and enrollment.
Input data used in generating weekly reporting on information session attendance application submittals and leads.
Report new contacts and applications for students across programs on a weekly basis
Collaborate with team to facilitate STRIVE information sessions.
Establish relationships with targeted community groups that serve our specific population needs.
Coordinate and plan STRIVE recruitment events.
Research and attend community events for recruitment purposes.
Create and manage the student referral distribution list.
Oversee marketing material inventory and distribution to promote the program to applicants partners and employers.
Work closely with the Marketing & Communications team for collateral materials.
On occasion may be required to attend meetings or networking events outside of normal business hours for example weekends.
Additional duties as required.
QUALIFICATIONS
Associates degree preferred or a minimum of 2 years of experience working with populations facing barriers to employment (e.g. long-term unemployment criminal justice involvement or substance abuse history).
Work experience recruiting for students or clients in a non-profit setting.
Demonstrate cultural competency and possess the ability to work with diverse populations.
Strong oral and written communication skills time management and organizational skills are necessary.
Proficient in Microsoft Suite (Word Excel PowerPoint).
Proficient in entering data into cloud-based CRM platforms such as Salesforce Apricot or other comparable platforms.
High level of comfort interacting with and incorporating data reports into service delivery
Commitment to leveraging data and supporting a data-driven culture at STRIVE.
Ability to effectively resolve conflict and deescalate situations.
Excellent verbal and written communication skills
Accurate and detail-oriented.
Self-directed creative and motivated; able to work independently as well as collaboratively with a team.
Ability to handle high pressure and high-volume workload.
Professional demeanor.
Data analytical skills preferred.
STRIVE offers a rich benefits package that includes:
Health insurance
Dental insurance
Life insurance
Flexible Spending Accounts (FSA)
Pre-tax Commuter Benefits Program
401k with employer match
20 days of PTO (pro-rated for part-time employees)
Sick leave
Up to $500 annual professional development reimbursement
Paid holidays (including week of Christmas)
Early closing each Friday during the Summers
And numerous additional benefits!
Location: The role will be remote until temporary or permanent location is determined once location is determined role will be five days in-office and in the field.
STRIVE considers applicants for all positions without regard to: race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition genetic information or handicap unrelated to performing the tasks of the job; or any other legally protected status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
