Human Resources Operations Payroll Specialist â Assistant Manager â French â Hybrid Bucharest
Human Resources Operations Payroll Specialist â Assistant Manager â French â Hybrid Bucharest
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Job Description
Inviting applications for the role of Human Resources Operations Payroll Specialist Assistant Manager French Hybrid Bucharest
In this role you will provide consistent and professional support to associates across EMEA region enquiries and requests thru case management tools.
Responsibilities
Support of HR in the HR administrative function and payroll. Is the primary point of contact between HR and employees
- Provides support to colleagues within the HR division
- Manage all necessary documentation to the employee lifecycle and perform related tasks in systems and employee files
- Maintains complete accurate and timely employee records based on real time requests
- Oversee and verify employee database and personnel files
- Assist employees in using the internal application for proper attendance recording including vacation requests and unpaid leaves.
- Provide information and guidance to company employees on labor legislation and salary calculations
- Handle HR requests via email HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
- Schedule and run the assigned client payrolls by following standard operating procedures
- Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
- Highlight and escalate relevant matters that may impact the running of client payrolls
- Create and/or update process documentation (SOP process maps templates)
- Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team
Qualifications we seek in you!
Minimum Qualifications / Skills
Proficient French and English (C1) both in writing and speaking
Knowledge of French labor law and payroll
Very good knowledge of HR tools and processes
Excellent customer service skills
Analytical and problem-solving skills.
Bachelor / Masters degree.
Knowledge of social law
Prioritization capability
Privacy management
VKnowledge of MS office applications: Word Excel Outlook.
Professional background involving problem solving and dealing with internal customers.
Ability to work with confidential/sensitive data
Preferred Qualifications/ Skills
1. You have the relevant experience in working in the HR / Administration Team
2. Workday and Service Now knowledge will be an asset
3. Previous experience working in Shared Services
What can we offer
Attractive salary.
Stable job offers - employment contract.
Work in a multicultural and diverse environment with employees from over 30 countries.
Genpact professional training and great career development opportunities.
Friendly work environment (Best Office Award 2015).
Free access to our award-winning learning platform.
Benefits such as meal tickets medical insurance etc.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
