Front Desk-Patient Care Specialist
Front Desk-Patient Care Specialist
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Job Description
Front Office / Patient Services Specialist
Location: Outpatient Clinic Cary NC
Job Type: Full-Time Pay: $15.00 $20.00 per hour
Start Date: Immediate
About Us
Care First Rehab is a therapist-owned interdisciplinary rehabilitation company with over 25 years of experience. In todays ever-evolving healthcare environment we stand out with our Care First philosophyputting both our patients and employees at the center of everything we do. Our mission is to deliver the highest quality care by combining one-on-one hands-on therapy with cutting-edge technology whether in our clinic or in the comfort of our clients homes. We provide Occupational Physical and Speech Therapy services.
Position Overview
We are seeking a dedicated and personable Front Office / Patient Services Specialist to join our team in Cary NC. As the first point of contact for our patients you will play a vital role in delivering excellent service and supporting our clinical team. This is a full-time in-person position ideal for someone who thrives in a dynamic healthcare environment.
Key Responsibilities (including but not limited to):
- Serve as the primary point of contact for new and returning patients
- Collaborate with the billing department for insurance verification authorizations and billing coordination
- Work with the home care scheduler to manage appointments
- Educate patients and families on insurance coverage and the scheduling process
- Collect copays and discuss financial arrangements with patients/families
- Support therapists with patient-related tasks as needed
- Oversee daily front office operations and administrative duties
Qualifications
- Minimum 1 year of experience in administrative support and medical office scheduling
- Ability to work until 6 PM MondayThursday and 8 AM5 PM on Fridays
- Familiarity with EMR systems (e.g. Epic AthenaHealth WebPT)
- Proficient computer skills and strong attention to detail
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
Preferred Skills
- Bilingual (Spanish)
- Knowledge of insurance systems (Medicare Medicaid Workers Compensation)
- Proficiency in Microsoft Word and Excel
- Familiarity with Google Workspace tools (Sheets Docs Calendar)
Benefits
- Full benefits package including health dental vision life and disability insurance
- 401(K) with company matching
- Tuition reimbursement and tuition assistance programs
- Relocation assistance available
Join the Care First Family
If youre ready to make a difference in the lives of others and be part of a supportive growth-focused team wed love to hear from you.
Apply Today!
Email:
Call or Text: /
Apply online to start your journey with Care First Rehab!
Care First Rehab is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Manager
Employment Type
Full-Time
