Vice President Product Operations
Vice President Product Operations
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$ 200000 - 275000
1 Vacancy
Job Description
Job Details
DESCRIPTION
Why Join Us
AtJuno Health were not just building softwarewere transforming healthcare. As a division ofDSS Inc. we bring together over575 years of clinical experienceand30 years of software innovationto deliver ONC-certified EHR solutions that empower providers and improve patient outcomes.
OVERVIEW
The Vice President of Product Operations is a senior executive responsible for overseeing the day-to-day operations of the companys software products. This role ensures operational sustainability cost-effectiveness and alignment with broader business objectives. The leader manages cross-functional teams optimizes internal processes and drives strategic initiatives to enhance operational efficiency and product effectiveness. This position plays a key role in translating strategic vision into actionable plans fostering collaboration across departments and ensuring consistent delivery of high-quality software solutions.
TheVice President Product Operations - Juno Health will:
Lead Product Strategy & Execution: Provide strategic leadership and oversight of day-to-day product operations ensuring the delivery of high-quality scalable software solutions that align with business objectives. Build and sustain organizational strength by developing future leaders fostering a high-performance value-driven culture and mentoring top talent to support long-term growth and continuity.
Demonstrate Technical Acumen: Leverage deep technical expertise and a proven track record of managing the full software development lifecycle. Deliver both strategic vision and operational rigor within structured process-driven and scalable environments. Manage the full product lifecycle including ongoing enhancements cost optimization quality improvements and strategic end-of-life planning for existing products.
Drive Operational Excellence: Design and implement robust operational frameworks systems and governance structures that streamline workflows enhance efficiency and improve cross-functional alignment across the organization.
Ensure Regulatory & Contractual Compliance: Provide executive-level oversight of all compliance requirements including HIPAA SOC2 and ONC standards ensuring operational activities adhere to regulatory and contractual obligations.
Mitigate Risk & Safeguard Continuity: Proactively identify and address operational and strategic risks to ensure business continuity product reliability and data security across all product lines and platforms.
Champion Innovation & Modernization: Lead the continuous development of Juno Healths product capabilities by adopting emerging technologies developing best practices and frameworks that drive innovation elevate user experience and reinforce market leadership. Continuously track Juno Healths performance metrics customer feedback and market response to drive iterative improvements and shape future product strategies.
Foster Cross-Functional Collaboration: Align and empower cross-functional teamsProduct Line Management Information Technology Quality Assurance Customer Support and Implementationto ensure seamless execution strong accountability and unified progress toward strategic goals.
Drive Client & Stakeholder Engagement: Build and maintain trusted relationships with clients partners and stakeholders to enhance satisfaction improve retention and deliver measurable value across the product lifecycle.
Serve as Executive Representative: Act as a visible client-facing leader for Juno Health at industry conferences and strategic engagements while collaborating closely with DSS Inc. executives and shareholders to ensure alignment and drive sustainable growth.
Lead and mentor a high-performing product management team: Fostering a culture of innovation accountability collaboration and excellence in alignment with Juno Healths core values.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add modify change or rescind work assignments and make reasonable accommodation as needed.
SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES
Individuals working for DSS will be subject to security and privacy requirements as explained in SOC-2 HIPAA FedRAMP and NIST 800-53. Additionally they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
REQUIREMENTS
10 years of leadership experience in healthcare operations specifically within an EHR software development company.
5 years in an executive leadership role with oversight of product or operational strategy.
Software Expertise: Extensive experience in software development life cycle (SDLC) delivering and managing software platforms in high-growth environments.
Proven ability to lead motivate and manage a large multidisciplinary team.
Strong financial acumen operational insight and strategic thinking capabilities.
Executive level communication and stakeholder engagement skills.
Experience with regulatory frameworks and standards such as HIPAA SOC2 ONC CMMI Level 3 and ISO 9001.
EDUCATION:
MS Degree in a relevant field of study like Business Administration or Healthcare Operations.
Bachelors degree plus 10 years of directly applicable experience.
Years of experience in a similar role:
5 years Executive Level extensive experience in healthcare operations in an EHR software development company
10 years extensive experience in healthcare operations in an EHR software development company
COMPENSATION:
Salary at Juno Health a division of DSS Inc. is determined by various factors including but not limited to location the individuals particular combination of education knowledge skills competencies and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $200000.00 TO $275000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Juno Health. total compensation package for employees.
PHYSICAL DEMANDS (per observation of incumbents in this position):
Standing
Up to 25% per day
Sitting
Up to 50% per day
Walking
Up to 25% per day; more if attending conferences
Stooping
5% per day
Lifting
If traveling ability to lift up to 50 lbs. unassisted
(luggage laptop etc.)
Up to 10 lbs. unassisted several times a day (laptop
office equipment office supplies etc.)
Computer Work
75% per day
Telephone Work
50% per day
Reading
50% per day
Other please specify
Travel unassisted up to 25% per year via common carrier and/or personal automobile.
Required Experience:
Chief
Employment Type
Full-Time
