Service Department Business Development Coordinator
Service Department Business Development Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Handle inbound service calls and online appointment requests in a professional and timely manner.
- Make outbound calls to remind customers of upcoming or overdue maintenance recalls and service campaigns.
- Re-engage lost service customers and follow up on declined services.
- Schedule and confirm service appointments ensuring proper documentation and customer details are recorded in the system.
- Promote GM-certified services seasonal promotions and service specials.
- Monitor work-in-progressto manage shop capacity and customer expectations.
- Maintain and update customer records in the CRM and DMS systems.
- High school diploma or GED required.
- Strong customer service skills.
- Previous experience in a dealership service BDC or automotive experience preferred.
- Strong verbal and written communication skills.
- Ability to work efficiently in a fast-paced team-oriented environment.
- Basic computer proficiency including Microsoft Office and CRM tools.
- Competitive hourly wage with commission.
- Opportunities for health insurance 401(k) and paid time off.
Required Experience:
IC
Employment Type
Full-Time
