Pastor of Guest Experience

PASTOR OF GUEST EXPERIENCE // EAGLE BROOK CHURCH

JOB OBJECTIVES

• Champions the guest experience at assigned campus
• Focuses on creating engaging experiences and building transformational relationships
• Builds and leads a team of volunteers to carry out Eagle Brooks vision for Guest Experience ministries
• Provides an environment in which volunteers are recruited onboarded connected and growing spiritually to own Eagle Brooks mission
• Collaborates cross functionally with the central Ministry Development team and peers at other campuses
• Reports to the Campus Pastor

ESSENTIAL JOB FUNCTIONS

• Leads the Guest Experience volunteer team
• Identifies equips inspires and invests in volunteers
• Develops volunteer leaders directors and team leads to equip and lead core volunteers
• Meets with leaders one to one and in groups for spiritual and leadership development
• Manages volunteer schedules
• Oversees the overall guest experience from the streets to the seats including but not limited to parking lot lobby auditorium and Prayer team
• Executes ministry strategies and initiatives as designed by the Central Guest Experience team
• Supports campus team as needed
• Performs pastoral duties including visits weddings baptisms funerals and pastor on duty
• Supervises leads and develops Guest Experience Associate if assigned
• Manages an assigned budget

OTHER JOB FUNCTIONS

• Oversees care ministries as assigned (i.e. One on One Care Quest 180 Divorce Care etc.)
• Manages beverage service requests for campus
• Oversees merchandising of retail spaces
• Responsible for lobby decor implementation
• Other duties as assigned

QUALIFICATIONS

Minimum Qualifications

• Follower of Jesus and aligns with Eagle Brook Churchs nine core beliefs
• Bachelors degree or equivalent combination of education and experience (typically 8 years)
• 2 years of experience building leading and developing effective volunteer and leader teams
• 2 years of leadership experience
• Call or pastoral ministry and desire for people to know Jesus
• Must meet Biblical qualification for pastoral leadership
• Strong evidence of a Christ-centered life
• Self-starter
• Skilled in problem solving and conflict resolution
• Demonstrated ability to operate effectively in fast-paced team and cross-functional environments
• Excellent written verbal and interpersonal communication skills

Preferred Qualifications

• Bachelors degree or seminary training
• Supervisory experience

JOB DETAILS

• Location: White Bear Lake MN
• Status: Exempt/Salary
• Salary Range: $55000 - $63000
• Full/Part Time: Full Time
• Regular/Temporary: Regular
• Workdays: Saturday Wednesday (must be able to meet when volunteers are available or pastoral care is needed)
• Work Hours: 8:00 am 4:30 pm with evening hours for services meetings and events
• Remote Eligible: may be eligible to work remote one day per week
• Ministry/Department: Campus Ministry
• Team: Guest Experience Ministries

WORK ENVIROMENT / PHYSICAL DEMANDS

• Regular communicating with others to exchange information
• Occasional assessing the accuracy neatness and thoroughness of the work assigned
• Occasional ascending or descending ladders stairs scaffolding ramps poles and the like
• Occasional moving of self in different positions to accomplish tasks in various environments including tight and confined spaces
• Occasional moving about to accomplish tasks or moving from one worksite to another
• Occasional sedentary work that primarily involves sitting/standing
• Occasional light work that includes adjusting or moving objects up to 20 pounds in all directions
• Occasional medium work that includes adjusting or moving objects up to 50 pounds in all directions
• Occasional outdoor elements such as precipitation and wind

BENEFITS

Eagle Brook Churchs benefit plan is designed to help you stay healthy feel secure and maintain work/life balance. Offering a competitive benefits package is just one way we strive to provide our employees with a rewarding workplace. We offer the following benefits to our full-time employees:

• medical dental and vision coverage
• health savings account (HSA)
• dependent care FSA
• employer-provided life insurance additional voluntary life insurance
• accident and critical illness insurance
• employer-provided short-term and long-term disability
• employee assistance program (EAP)
• generous paid-time off and holidays
• 403b retirement plan with company contribution
• development dollars for team members to invest in their professional growth
• casual dress and work environment

APPLICANTS WITH DISABILITIES

Eagle Brook Church provides reasonable accommodation for their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with Eagle Brook Church call or email and let us know the support you need.