Oracle WACS - Application Lead

Oracle Work Management Module Lead (Oracle WACS)

Location: San Antonio TX(Hybrid Local candidates only)
No visa sponsorship or transfer available

Employment Type:Contract Full-Time Onsite/Remote Hybrid
Pay: Based on experience

Position Summary:

We are seeking a highly experienced Oracle Work and Asset Cloud Service (WACS) Consultant to serve as the Work Management Module Lead. This individual will be instrumental in designing configuring and optimizing work management solutions within Oracle WACS to support field service and maintenance operations for a utility client.

The ideal candidate will bring deep expertise in Oracle WACS (specifically Work Management components) a strong understanding of the utilities industry (electric gas or water) and proven experience with work order lifecycle design scheduling dispatch and regulatory compliance.

Key Responsibilities:

Work Management Process Design:

• Lead workshops to define and document end-to-end work order processes (creation scheduling execution close-out)
• Translate business needs into system requirements user stories and functional specifications

Oracle WACS Configuration:

• Configure WACS modules: work types crews service requests job steps SLAs priority codes task dependencies
• Build task templates and work hierarchies for preventive corrective and emergency maintenance workflows

System Integration & Data Management:

• Collaborate with integration teams (GIS ERP SCADA) to support seamless data exchange
• Ensure data accuracy for work orders crews assets resources and cost management

Testing & Deployment:

• Develop and execute test cases across functional integration and UAT phases
• Troubleshoot and resolve configuration issues ensuring quality assurance and user satisfaction

Training & Support:

• Support user training efforts and create documentation to facilitate end-user adoption
• Provide ongoing functional support for post-implementation

Must-Have Qualifications:

• Education:Bachelors degree in Computer Science Engineering Business or related field
• US Citizen or Green Card holder
• Location:Must be local to San Antonio TX or willing to relocate; hybrid work model
• Experience:
  • 5 - 7 yearsof relevant experience in Oracle WACS or similar EAM platforms
  • Proven history of configuring and deploying Oracle WACS Work Management modules (Work Orders Task Templates Crews Dispatch etc.)
  • Deep understanding of utilities industry field operations including regulatory compliance and maintenance planning
  • Strong command of work order lifecycle management and scheduling best practices

Nice-to-Have Skills:

• Integration experiencewith ERP GIS SCADA and other utility systems
• Agile or hybrid delivery modelexperience including participation in iterative design and sprint planning
• Strong knowledge of testing methodologies functional specification creation and user support
• Experience with tools like Maximo Oracle ERP or CIS in a utility setting

Key Competencies:

• Strong analytical and process-mapping skills
• Clear communication across technical and business teams
• Experience leading stakeholder workshops
• Attention to detail with the ability to manage competing priorities

Why this role matters:

This position plays a vital role in modernizing and optimizing utility field operations through Oracle WACS. The impact of your work will be seen in streamlined processes improved operational efficiency and better service delivery across the organization.