Sales Manager - Mercedes-Benz of Hampton

Location: Hampton VA

About Us

Mills Automotive Group: Dedicated to Delivering a Tailored & Exceptional Automotive Experience!

At Mills Automotive Group we are a family-owned company proud to stand among the leading dealership groups in the United States. With a continually expanding portfolio of over 35 dealerships and a diverse array of brands under the Mills Auto umbrella we are well-positioned to meet every consumers automotive needs. What truly sets us apart is our steadfast dedication to our customers. Our knowledgeable sales and service team brings years of industry expertise all focused on elevating the customers experience.

Join Our Ever-Expanding Team

As we redefine the car-buying experience were looking for individuals who share our core values of character integrity teamwork work ethic and performance. When you join Mills Auto Group you become part of a passionate and dedicated team working towards a common goal: delivering a tailored exceptional automotive experience for all our customers.

Whether youre interested in sales service or any other role within our organization your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic positive share a growth mindset and have the desire to create unparalleled customer experiences. We value diversity offer a supportive work environment and provide personal and professional growth opportunities. At Mills Auto Group youre not just an employee; youre a valued member of our family.

So come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.

About The Role

We are looking for a strong leader with luxury automotive expertise to fill the role of Sales Manager Mercedes-Benz of Hampton. You will lead the sales team and play a key role in designing memorable client experiences. This crucial role requires 3-5 years of experience in luxury automotive sales where you have successfully led a high-performing sales team cultivated a culture of excellence and ensured that every client interaction reflects the luxury and prestige of the Mercedes-Benz brand. Additionally you will be responsible for strategic planning driving sales growth and achieving profit targets. We encourage candidates from diverse backgrounds to apply!

What You Will Do Essential Responsibilities

• Lead mentor and motivate sales staff to achieve individual and team sales goals.
• Collaborate with General Sales Manager to assess and establish optimal staffing levels. Ensure new hires meet high standards through careful screening and selection processes.
• Foster a positive work environment by maintaining high morale and low turnover. Support employee development address concerns and issues promptly and recognize outstanding performance to encourage internal promotions and overall team satisfaction.
• Conduct regular training sessions to enhance the teams product knowledge customer service skills and sales techniques.
• Develop and implement strategic initiatives to drive sales growth and maximize profitability within sales department.
• Monitor market trends and competitor activities to identify opportunities for growth and innovation.
• Ensure a cohesive and premium brand experience across all key customer touchpoints including online platforms and f&I interactions.
• Identify opportunities to enhance the luxury experience for clients through exclusive events partnerships and personalized services.
• Oversee client relationship management processes to ensure a high level of customer satisfaction and retention.
• Ensure the dealership environment reflects the high standards of the Mercedes-Benz brand creating a welcoming and luxurious atmosphere for customers.
• Implement and uphold strict adherence to all sales processes and protocols to maintain dealership standards and compliance
• Oversee the utilization of CRM system to optimize customer relationship management and improve sales efficiency.
• Effectively manage new & used car inventory turnover days supply and stocking levels for each Mercedes-Benz model to maximize profitability.
• Analyze sales data and performance metrics to identify areas for improvement and implement corrective actions as needed.
• Generate reports and presentations to communicate sales performance insights to senior leadership.

We Invite You To Apply Key Qualifications & Requirements

• Minimum 3-5 years of experience in luxury dealership management experience.
• Bachelors degree in Business Administration Marketing or a related field preferred.
• Proven experience in automotive sales management with a focus on luxury brands.
• Strong leadership and team-building skills with a track record of motivating and developing high-performing teams.
• Results-driven mindset with a demonstrated ability to achieve and exceed sales targets and KPIs.
• Strong communication skills with the ability to engage and build rapport with high-end clientele.
• Excellent negotiation and interpersonal skills.
• Team player with a positive collaborative spirit.
• Professional appearance and demeanor reflecting the prestige of the Mercedes-Benz brand.
• Impressive work ethic with a commitment to excellence and continuous improvement.
• Ability to work in a fast-paced dynamic environment and adapt to changing market conditions.
• Familiarity with CRM systems and data-driven decision-making.
• Flexible - available to work weekends evenings nights and holidays as needed.
• Valid United States-issued drivers license
• Candidate must be authorized to work in the United States

What We Offer

Benefits

• Cigna PPO Imagine 360 and HSA plans > 2 medical plan options
• Dental and Vision Plans
• 401(K)
• Company Paid Basic Life and Short-term Disability
• Employee Assistance Plan
• Sick and Vacation Time Paid Holidays
• Voluntary Benefits Include: Critical Illness Hospital Indemnity and Accident Insurance
• Employee Discounts and Perks Program
• Employee Wellness Subsidy
• Tuition Assistance Program (Selected Dealerships)

Compensation

Competitive salary and performance-based bonuses.

The compensation you will receive can fluctuate based on several personalized factors such as the jobs geographical location your expertise skills and professional background. Additionally the comprehensive compensation package associated with this role might encompass additional components which will be contingent upon the specific job offer extended to you. If you receive a job offer you will receive detailed information about your eligibility and participation in these benefits plans.

At Mills Auto Group we dont just welcome diversity - we celebrate it! Mills Auto Group is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race color national or ethnic origin age religion disability sexual orientation gender gender identity and expression marital status and any other characteristic protected under applicable State or Federal laws and regulations.

If this role interests you we invite you to submit your resume today!

Mills Automotive Group