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JOB TITLE: Fleet Support Technician
DEPARTMENT: Operations
JOB STATUS: Non-Exempt
PAY RANGE: $21-$26 hourly (Pay is based on education and years of experience.)
REPORTS TO: VP of Fleet
DIRECT REPORTS: Yes
REVISED: 05/19/2025
JOB SUMMARY
CrossCountry Freight Solutions is looking for a Fleet Support Technician. They will be responsible for overseeing various aspects of Fleet Maintenance in accordance with Company Policies/Procedures and applicable State and Federal Laws.
ESSENTIAL JOB DUTIES
Communicate with Operations and Fleet Managers of any vehicles out of service.
Determine if repairs are needed and schedules with vendors.
Ensure in-house repairs are scheduled for timely completion if needed the first priority is to assist the technician on in-house repairs.
Collect all repair invoices after completion of repair.
Complete monthly form and submit to Fleet Services
Ensure required vehicle paperwork is updated as needed.
Ensure emergency response guidebook is in all vehicles.
Ensure Vehicle Accident pouches are kept in stock.
Communicate with other operations personnel to resolve operational and fleet issues.
Available to meet with Operations Supervisor on a regular basis to review service center needs.
MINIMUM REQUIREMENTS
Well-developed interpersonal skills. Ability to get along with diverse personalities.
Must possess excellent interpersonal organizational communication (written and verbal) analytical and decision-making skills.
Extensive knowledge of the principles procedures and best practices in the industry. Ability to recognize facility and vehicle maintenance problems.
Significant problem solving and negotiation skills.
Knowledge of applicable federal state and local laws and regulations
BENEFITS:
Medical Vision Dental Supplemental and Life Insurances available.
Paid time off paid holidays paid community volunteer time
401k retirement plan
Required Experience:
IC
Full-Time