Implementations Project Manager
Implementations Project Manager
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Job Description
At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard Visa and UnionPay cards at scale - across more than 60 countries.
Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of shared or dedicated processing instances. Its this global reach and innovation that sets us apart.
Were looking for an Implementations Project Manager to drive end-to-end delivery of client implementations ensuring seamless coordination between internal teams and external stakeholders. This role is critical in ensuring successful project delivery through strong project management proactive communication and detailed execution.
If you thrive in high-impact environments and are passionate about delivering exceptional client experiences this could be your next opportunity.
Tasks
Project Leadership & Coordination
- Organise and lead internal handover meetings to ensure a smooth transition from Sales to Implementation.
- Facilitate client project kick-offs to align on objectives timelines and expectations.
- Oversee end-to-end project execution and delivery ensuring clear milestones and deliverables.
Communication & Stakeholder Management
- Coordinate discussions with third-party vendors to align project scope and ensure contractual obligations are met.
- Maintain strong lines of communication with infrastructure and technical teams to ensure alignment.
- Manage daily communication channels with clients providing updates and resolving queries.
Documentation & Risk Management
- Verify implementation documentation including Product Specification Forms for accuracy and completeness.
- Monitor track and follow up on tasks that impact project delivery.
- Proactively identify and escalate risks or potential delays to mitigate impact.
Cross-Functional Support
- Collaborate with Technical Implementation Managers and other teams to ensure smooth execution of implementation activities.
- Assist with internal coordination and external client interaction where required.
Requirements
What it takes to succeed:
- Proficiency with project management tools such as Microsoft Project Jira or Asana.
- Strong understanding of the card issuing and payment processing environment.
- Proven ability to manage complex implementations and balance multiple priorities.
- Exceptional communication and stakeholder engagement skills.
- Ability to adapt quickly in a fast-paced cross-functional environment.
- Strong problem-solving skills and a proactive mindset.
- Fluency in English (written and verbal).
Education & Experience:
- Bachelors degree in Business Engineering or a related field.
- Project Management certification is a plus.
- 3 - 5 years of experience in project management ideally in implementations or a similar client-facing role within fintech or payments.
- Strong familiarity with software delivery and infrastructure alignment.
- Knowledge of cards and the payment industry is preferred.
At Paymentology its not just about building great payment technology its about building a company where people feel they belong and their work matters. Youll be part of a diverse global team thats genuinely committed to making a positive impact through what we do. Whether youre working across time zones or getting involved in initiatives that support local communities youll find real purpose in your work and the freedom to grow in a supportive forward-thinking environment.
Employment Type
Full Time
