Director, Technology Deployment

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO) where our mission is to deliver modern and relevant technology that supports the way McDonalds works. We provide bestinclass foundational technology products and services including Global Networking Cloud End User Computing and IT Service Management. Its our goal to always provide an engaging relevant and simple experience for our customers. 

We are seeking a Director of Technology Deployment to lead and oversee the execution of our Edge technology rollout within the IOM Segment and Markets. We are moving fast and are adding to our bestinclass team. Joining McDonalds means thinking big every day and preparing for a career that will impact the world. We are customerobsessed committed to being leaders in our industry and believe we are better when we work together.

As a part of our modernization efforts we are installing Edge servers managed by Google Cloud for faster low latency analytics and enhancements to our customer facing platforms. This critical program requires strong leadership to oversee the execution of our Edge technology roll out.

This leader must be able to foster a collaborative working relationship with crossfunctional and business stakeholders across the globe. Demonstrated success in deploying a workstream as part of a complex global program with intimate knowledge of global deployment fundamentals and the impact technology has on our employees and our customers. 

Responsibilities & Accountabilities: 

• Accountable for the successful deployment and implementation of Edge technology in all restaurant locations across the IOM Segment including a comprehensive global rollout plan while coordinating market participation and rollout. 
• Coordinate and communicate with McDonalds crossfunctional teams including segments markets restaurant operations and vendors to ensure alignment on deployment objectives and milestones. 
• Collaborate and coordinate with internal and external stakeholders to uphold deployment schedules and ensure stability and quality of deployments within the markets. 
• Provide expertise across deployment wave planning and coordination technical expertise risk management quality assurance and stakeholder communication. 
• Partner with our third parties and our PMO in ensuring best practices are leveraged. 
• History of leading workstreams of largescale projects and crossfunctional initiatives to success on time and within budget. 

Desired Skills:

• Experience with the McDonalds business model including intimate knowledge of our markets market priorities and key leaders. 
• Capability to identify gaps in technological capabilities and submit requirements to meet identified gaps. 
• Able to prepare and present accurate and timely information to senior leadership regarding program progress and maturity up to and including the McDonalds Global Technology Leadership Team. 
• Proven communication skills including written deliverables oral presentations and the ability to facilitate crucial conversations at Sr. Director and VP levels of the organization. 
• Ability to manage and mitigate risks with a focus on security and compliance. 
• Experience diagnosing isolating and resolving complex technology and implementation issues and recommending strategies to resolve problems.

Qualifications :

• Bachelors degree or commensurate experience in technology transformation systems administration digital technology engineering computer science or other related fields.
• Significant years of experience in technology with a focus on engineering data cloud and digital solutions in a large multinational organization. 
• Experience influencing inspiring and leading highperforming diverse teams (>25) of employee and external supplier teams across multiple geographies. 
• Strong background in technology deployment. 
• History of excellent vendor management skills including contract negotiation and performance oversight.  

Additional Information :

At McDonalds we are People from all Walks of Life... 

People are at the heart of everything we do and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities which we are proud of. The diversity of our people customers Franchisees and suppliers gives us strength.

We do not tolerate inequality injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it whether with McDonalds or elsewhere.

Remote Work :

No

Employment Type :

Fulltime