Internal Sales Manager

The Opportunity:

The Inside Sales Manager leads a group of Internal Wholesalers as part of the Manulife John Hancock Investments Management team. Each Internal Wholesaler that reports to this position proactively markets and solicits retail mutual funds ETFs 529 College Saving Plans Separately Managed Accounts and Private asset sales throughout the brokerdealer community.

The Inside Sales Manager leads through establishing team vision managing job expectations performance coaching and driving business outcomes for the team members with a high level of engagement. This role will report directly to the Head of Internal Sales.

Responsibilities:

• Manages goalsetting and supports employee career development
• Recommends manages and coordinates training and development programs including onboarding for both the overall Inside Sales team and individual internal wholesalers as needed;
• Manages performance and employee development. Implements an effective coaching and feedback model that supports the John Hancock Sales Process
• Address potential internal wholesaler direct report performance issues early and make improvement/personnel recommendations as required;
• Motivates the team and works in partnership with National Sales Manager to develop recognition standards for the team
• Provides strong leadership to the team to ensure a motivational environment exists that represents Manulifes core values to develop staff loyalty retention opportunities for education advancement and development;
• Conducts appraisal discussions Individual Development Planning meetings/discussions quarterly and monthly oneonon meetings completes promotion and motivational advancements handles disciplinary issues and individual development opportunities with Wholesaler feedback and direction/coaching/support
• Tracks and delivers bonus/merit for direct reports activity call quality sales results and Wholesaler partnership effectiveness attendance and client coverage/territory rotation;
• Achievement of Inside Sales Productivity Targets
• Develop prospecting ideas/campaigns for internals to meet/exceed activity targets;
• Make recommendations on what resources are needed to remove obstacles and roadblocks that impede internals from successfully achieving their productivity goals;
• Provides a forum to shares team best practices for processes and sales successes within and amongst the teams.
• Works closely with other Sales Leaders to establish team assignments. Prepares appropriate backup coverage model for vacations sick days etc.;
• Ensures Manulife standards processes and practices are effectively shared and established between the team members
• Approves all matters associated with own assigned team including: territory travel general attendance at National Sales Meetings National Conferences small territory events and management of vacation/personal time away from the office;
• Contributes leads and participates in Divisional team meetings Regional and National Sales team meetings and Sales Management meetings as needed
  

Job Requirements:

• Series 7 Series 63 65 or 66 required. Series 24 strongly preferred (must be obtained within 6 months of hire)
• Bachelors degree
• 5 years of sales experience preferably within the financial services industry with 3 years of management experience preferred
• Demonstrated relationship management skills including the ability to work in a team environment
• Strong time management organizational and problemsolving skills.
• Ability to learn and adapt quickly while applying creativity.
• Ability to work in a changing fast paced high call volume environment with enthusiasm and a positive attitude

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .