Instructional Designer
Instructional Designer
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Job Description
At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cuttingedge technology compassionate service and worldclass user experience design.
The Member Experience Learning Team contributes to the success of Collective Health by ensuring our employees are prepared and knowledgeable about the work they will be doing.As the Learning Team we are driven by curiosity and a passion for growth. We dare to solve hard problems by creating engaging learning experiences that empower and inspire our learners to simplify the complexity of healthcare and deliver elevated service. Our customerobsessed approach ensures that we consistently produce exceptional results that positively impact our customers creating lasting value and driving success.
We are looking for an Instructional Designer to join our team to help create and maintain new hire training content and ongoing upskilling training. The instructional designer will need to help facilitate training and is required to be in the office 23 times a week depending on location.
What youll do:
- Identify the performance skills knowledge information and attitude gaps of our customers and create select and/or suggest learning experiences to fill this gap.
- Create engaging learning activities and compelling course content
- Work with subject matter experts to identify training needs
- Set instructional end goals and create content that matches them
- Analyze and apply trends and best practices in learning technologies and instructional design
- Provide exercises and activities that enhance the learning process
- Create supporting material/media (audio video simulations roleplays games worksheets etc.)
- Devise modes of assessment such as tests or quizzes to measure the effectiveness of the course
- Support Senior Instructional Designer in gathering training evaluation data and identify and act on areas of improvement
- Maintain the new hire material update tracker and delegate updates as needed
- Maintain and manage content in Cornerstone
- Conduct train the trainer (T3) for Learning Specialists
- Collaborate with Service Design Knowledge Management Quality Quality Data Analyst MA/Care Nav/Claims Ops /Plan Ops Eligibility Leadership (and others).
- Provide instruction design services across different modalities as needed (facetoface virtual hybrid classroom eLearning Huddle etc.)
- Act as Learning Specialist back up to facilitate sessions where needed
To be successful in this role youll need:
- Exceptional written and verbal communication skills with strong interpersonal abilities
- Proven stakeholder management experience with the ability to influence and collaborate across teams
- Expertise in lesson planning and curriculum design grounded in sound instructional methodologies
- Strategic thinker with the confidence to make bold informed recommendations
- Passion for continuous improvement and a proactive mindset toward optimizing learning processes
- Ability to manage multiple projects simultaneously in a fastpaced teamoriented environment
- Commitment to crafting highquality learnercentered curricula programs and experiences
- Deep enthusiasm for delivering worldclass training and fostering lifelong learning
- Working knowledge of eLearning authoring tools (e.g. Articulate Captivate) and Learning Management Systems (LMS)
- 23 years of demonstrated experience in instructional design educational technology or a related field
- Strong grasp of instructional design frameworks including ADDIE Blooms Taxonomy learning styles and problembased learning
- Familiarity with modern corporate training practices and emerging trends in workplace learning
- Excellent time management prioritization and organizational skills
Pay Transparency Statement
This is a hybrid position based out of one of our offices: Plano TX or Lehi UT. Hybrid employees are expected to be in the office three days per week (Plano TX) or two days per week (Lehi UT).#LIhybrid
The actual pay rate offered within the range will depend on factors including geographic location qualifications experience and internal equity. In addition to the salary you will be eligible for stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits at UT Pay Range
Why Join Us
- Missiondriven culture that values innovation collaboration and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities mentorship programs and courses tailored to your interests
- Flexible work arrangements and a supportive worklife balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance please contact .
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Employment Type
Full Time
