Quality Assurance Manager
Quality Assurance Manager
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Job Description
Job Functions Duties Responsibilities and Position Qualifications:
Were not just a workplace were a Great Place to Work certified employer!
Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
East Side Clinical Laboratory is one of the Sonic Healthcare USA (SHUSA) federation of laboratories with operations in the Northeast. SHUSA is part of Sonic Healthcare Limited one of the largest international diagnostic laboratory medicine companies in the world. We aspire to help people live better healthier lives delivering the highest quality laboratory information.
LOCATION: East Providence Rhode Island
DAYS: Monday Friday
HOURS: 40/week
Full Time Benefits Eligible
Position Summary:
Under the supervision of the Laboratory Director the Quality Assurance (QA) Manager coordinates the activities of the Laboratorys QA department. The QA department is responsible for collecting data and information to enable the monitoring of high volume or high impact processes prone to error. The QA department summarizes and graphs data derived from a set of tracking indicators chosen by the Quality Assurance Committee and reviewed annually. The data is used primarily to identify opportunities for improvement and is summarized in various reports for ESCL Executive Management Sonic Healthcare USA and Medical Insurance Provider(s).
In this role you will:
Cultural Leadership Continuously evaluate and assess the effectiveness of the QA system of ESCL and participate in improving the effectiveness of the processes and systems. Together with Laboratory Director develop implement and evaluate a quality management plan which ensures the delivery of high quality services to patients and clients.
Policy Responsibilities Oversee Document Control Program. Prepare for and participate in accreditation inspections. Create policy and in some cases procedures as needed for review and approval by the Director to comply with CAP local and federal government standards and regulations. Design develop and implement policies and/or procedures designed to meet the compliance requirements of the company federal healthcare programs or other applicable fraud and abuse agencies.
Audit & Monitoring Develop and implement the activities necessary to demonstrate an effective compliance program including but not limited to auditing and monitoring activities. Acts as ESCLs liaison with HIPAA Compliance Officer. Report HIPAA issues to Compliance Officer on a realtime basis. Conducts the annual HIPAA audit.
Training & Awareness Available as resource for staff with customer services issues in order to provide the highest quality service possible. Present and advise on opportunities for improvement to the Director and others.
Reporting Participates in Quality Assurance Committee which is combined with Manager Meetings that annually reviews QA program assesses efficiency of indicators during past year and develops new indicators or retire old indicators.
Prepare for and participate in accreditation inspections.
Ability to remain current and interpret rules regulation and policy affecting laboratories and/or locate source material such as CAP CLIA HIPAA OSHA Centers for Medicare and Medicaid Services and affiliated Medicare Administrative Contractors (MACs) and state regulators etc.
Excellent communication skills at all levels of the organization both orally and in writing to convey information to promote compliance in the organization.
Detail oriented with ability to manage a demanding workload exercise discretion multitask and prioritize work effectively.
Demonstrate the ability to maintain cultural competence.
All you need is:
Bachelor degree preferably in healthcare related field. Compliance professional with experience in compliance certification (or in the process of certification) in Healthcare Compliance.
Rhode Island Clinical Laboratory Scientist license or equivalent documentation from another state required (ASCP).
35 years healthcare regulatory or compliance related experience including management level.
Strong interpersonal skills required.
Ability to effectively operate in a matrix environment.
Excellent working knowledge of accreditation inspections HIPAA State Privacy Laws Stark and Proficiency Testing.
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Laboratory OperationsCompany:
East Side Clinical Laboratory Inc.Our Mission: Highest quality laboratory testing
Our Passion: Helping people live better healthier lives
When you join East Side Clinical Laboratories you are well supported by everyone from colleagues and management alike. We have a warm welcoming culture which is laid back but professional. Our management staff is attentive and helpful and coworkers enjoy working together. Here you are not a number you are a vital part of our workplace community. And if youre motivated to standout well give you every opportunity to succeed and grow.
Well give you:
Appreciation for your work
Flexibility
A feeling of satisfaction that youve helped people
Friendly coworkers
Opportunity to grow in your profession
Management that you will admire
Fun events throughout the year
Free lab services for you and your dependents
Medical Vision and Dental Insurance LongTerm disability Voluntary term life 401K plus match Paid Time Off Paid holidays
A sense of belongingwere a community!
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
