Supervisor - Bridge Pointe
Supervisor - Bridge Pointe
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Job Description
The Supervisor supports Friends of Youths mission by overseeing daytoday operations and supervising employees at Bridge Pointe and support Youth Haven. This program provides shortterm 24/7 residential support to young adults (ages 1824) transitioning from inpatient behavioral health care into communitybased housing. The Supervisor ensures a traumainformed young adultdriven and healingcentered approach is integrated across all aspects of service delivery. This role supports a multidisciplinary teamincluding Youth Specialists Certified Peer Counselors and Case Managersand ensures program activities align with agency policies clinical standards and regulatory compliance.
essential duties
Supervisory and Development Tasks
- Provide daily oversight of program operations ensuring safe consistent and highquality service delivery in accordance with contract requirements and agency standards.
- Maintain strong working relationships with behavioral health providers discharge planners case managers and internal departments.
- Ensure new employees are properly onboarded trained in appropriate documentation and acquire skills consistent with agency policies collective bargaining agreements and contract requirements.
- Provide employees with regular verbal and written feedback on their performance and alternative problem resolution methods.
- Partner with the Program Manager to support the implementation of program goals evaluation strategic scheduling employee retentionand quality improvement efforts.
- Attend agency or professional training seminars or conferences to enhance professional knowledge.
Client Focused Tasks
- Model traumainformed culturally responsive and young adultcentered engagement with young adults and employees.
- Provide direct support and crisis intervention as needed using deescalation techniques aligned with agency training and best practices.
- Support young adults in navigating transitions from inpatient behavioral health care to independent or supported living ensuring continuity of care and connection to services.
- Collaborate with team members to coordinate care planning and service delivery that reflects the goals and needs of each young adult.
- Facilitate client centered conversations that build trust promote autonomy and support goal setting in alignment with individualized service plans.
- Promote young adult voice and engagement in shaping program offerings and community activities supporting a healingcentered and empowering environment.
- Participate in discharge planning and case transitions to ensure smooth handoffs and maintain supportive relationships during program exits.
Record Keeping and Safety Tasks
- Ensure accurate and timely documentation of records incident reports logs and shift summaries using agency systems (e.g. Salesforce).
- Participate in audits data reporting and continuous quality improvement (CQI) activities.
- Uphold agency policies related to safety privacy licensing and mandated reporting.
- Support compliance with Washington State Health Care Authority requirements Department of Health regulations and internal agency policies.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
job requirements
and Experience
- Bachelors degree in social work psychology public health or related field required
- Minimum of 2 years of relevant experience working in housing shelter or behavioral health programs
- Minimum of 1 year of supervisory required preferably in residential or clinical settings.
- Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
- Must satisfactorily pass criminal history check.
- Must satisfactorily pass tuberculosis (TB) test.
- Must have reliable transportation and a valid Washington State drivers license (or be able to obtain one by date of employment).
- Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business must have a safe driving record as defined by Friends of Youth.
- Must successfully complete the following health certification requirements within 30 days of employment: CPR First Aid and Bloodborne Pathogens.
- Proof of COVID19 vaccination is required.
We offer:
- Generous time off including 15 vacation days per year paid sick leave 11 paid holidays 2 social justice leave days per year for fulltime employees
- Health insurance package including medical dental vision 24/7 access to telehealth long term disability and life insurance
- Retirement plan with match
- Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome honor and celebrate our clients colleagues and communities diverse identities and cultures. For more information email
Required Experience:
Manager
Employment Type
Full Time
