We are recruiting for a talented and selfmotivated Salesforce Administrator to assess every aspect of our daily business with the goal of helping the organization operate more efficiently. For this position you will examine existing and new systems for improvement report common issues evaluate company performance and recommend new system procedures.
To excel in this position you should be an experienced professional with knowledge of business processes and business system analysis techniques including the administration of tools such as Salesforce PRM tools Gainsight FinancialForce Service Cloud etc. The ideal candidate will also be dedicated and demonstrate excellent written and verbal communication skills.
Responsibilities:
- Examine current and new business procedures
- Identify effective solutions for business software system issues
- Report common patterns questions and other issues to management
- Recommend solutions for improving and restructuring company procedures
- Assess company performance information and plans by conducting regular tests and analysis
- Plan document and develop solutions using Salesforce flow middleware or other development tools related to Salesforce
- Monitor company systems status and report any progress or changes
- Research and estimate the costs of upgrades and improvements
- Establish specifications for new projects by developing project goals phases and budgets
Qualifications :
Minimum:
- Bachelors degree in business computer science a quantitative or businessrelated field or equivalent functional experience within a scaling organization
- Min. of 3 years of experience as a business systems analyst
- Proven track record of supporting and driving corporatewide initiatives
- Familiarity with Salesforce administration as it relates to the SaaS customer journey
- Certified as a Salesforce Administrator
Preferred :
- Problemsolving: Salesforce Administrators are often tasked with identifying challenges within the organization and then implementing certain procedures and processes to overcome them. Strongly developed problemsolving skills are crucial in this role
- Communication: Salesforce Administrator use various forms of written and verbal communication to gather information about a business and create reports. Analysts are required to communicate with team members at all levels
- Technical: Technical skills are also important in the Salesforce Administrator role. Familiarity with workflows process builder flow APEX validation rules. Upgrading troubleshooting and implementing new programs is one of the requirements of a systems analyst
- Project management: A Salesforce Administrator often works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion
Additional Information :
SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Remote Work :
Yes
Employment Type :
Fulltime