Service Department Administrator (Entry Level)
Service Department Administrator (Entry Level)
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USD 20 - 25
1 Vacancy
Job Description
Are you ready to work for a growing company with a great culture At Excel Services were looking for passionate independent thinkers and doers who can help shape our culture while delivering quality service with heart.
Are you a detail-driven problem solver A process-minded organizer who thrives in a fast-paced environment Do you love supporting a team while making sure nothing falls through the cracks If you answered yes then read on!
About the Role:
The Service Department Administrator plays a vital role in ensuring our Service Department runs smoothly and efficiently. This role supports technicians managers and customers through strong administrative skills proactive communication and a commitment to process improvement.
The Service Department Administrator handles documentation scheduling reporting customer service and job finalization while ensuring everything is accurate and on time. Youll also act as a key player in coordinating workflow managing information and maintaining compliance with company standards.
Key Responsibilities:
- Administrative Support (40%): Process work orders maintain accurate records produce reports and help streamline service operations.
- Scheduling & Coordination (20%): Support technician scheduling track job progress and document weekly service meetings.
- Job Finalization & Purchasing (20%): Finalize work orders monitor expenses and manage long-lead-time purchases.
- Customer Service (10%): Serve as the first point of contact for service inquiries and ensure high levels of satisfaction.
- Other Duties (10%): Help the team stay aligned and efficient and jump in where needed.
Benefits
- Competitive wages
- Paid overtime
- Paid holidays
- PTO
- Employer-paid Health insurance dental insurance and life insurance
- Tuition reimbursement
- 401K
- Company Team Bonus Incentive
Excel Services has been recognized as a leading design-build contractor with multiple disciplines under one roof serving commercial industrial and institutional customers in the Greater Louisville / Southern Indiana market for several years now. The company has been identified as one of the fastest-growing businesses in the country by INC Magazine.
- Possession of valid drivers license
- High School Diploma GED or equivalent
- Possess effective verbal and written communication skills.
- Strong organizational and time management skills.
- Excellent computer skills
- Proficient knowledge of AI
- Detail-oriented with a commitment to accuracy and accountability.
Required Experience:
Junior IC
Employment Type
Full-Time
