Senior Enterprise Account Manager (MedInsight)
Senior Enterprise Account Manager (MedInsight)
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$ 93700 - 154500
1 Vacancy
Job Description
Company Overview:
Leading with our core values of Quality Integrity and Opportunity MedInsight is one of the healthcare industrys most trusted solutions for healthcare company purpose is to empower easy datadriven decisionmaking on important healthcare questions. Through our products education and services MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight has been ranked #1 for Payer Quality Analytics by clients for the last three years in the Best in KLAS report.
MedInsight is a subsidiary of Milliman; a global employeeowned consultancy providing actuarial consulting retirement funding and healthcare financing enterprise risk management and regulatory compliance data analytics and business transformation as well as a range of other consulting and technology solutions.
Position Summary:
We are seeking a highperforming and clientfocused Senior Enterprise Account Manager to join our growing team. This individual will be responsible for managing and growing strategic client relationships with large healthcare organizations with a specific focus on health plans and other payer entities. The ideal candidate will bring deep industry experience a strong understanding of healthcare analytics and a consultative approach to client engagement.
This role is essential to driving client retention satisfaction and revenue growth. Youll act as a trusted advisor and strategic partner to key stakeholders within each account ensuring that MedInsights solutions are delivering maximum value to support their business goals.
Key Responsibilities:
Client Relationship Management
- Serve as the primary point of contact for a portfolio of strategic enterprise level clients developing a deep understanding of their strategic objectives operational context and analytics needs.
- Establish and maintain executivelevel relationships within payer organizations fostering longterm partnerships built on trust and mutual value.
- Lead regular client meetings QBRs and planning sessions to ensure alignment value realization and satisfaction.
Strategic Account Growth
- Identify and pursue opportunities for account expansion including upsell crosssell and renewals.
- Collaborate with Sales and Product teams to craft tailored proposals and solution strategies based on evolving client needs.
- Maintain a deep understanding of MedInsights product offerings to communicate value effectively and identify the rightfit solutions for each client.
Client Advocacy & CrossFunctional Collaboration
- Serve as the voice of the client internally working closely with Product Implementation Engineering and Support teams to ensure smooth onboarding delivery and issue resolution.
- Provide actionable feedback from clients to guide product enhancements and innovation.
- Help define and refine best practices and account management processes across the Client Services team.
Data & Analytics Expertise
- Provide guidance to clients on how to best leverage MedInsights healthcare analytics tools and services incorporating industry expertise to support executive strategies.
- Interpret client executive analytic needs and help translate them into solutions using MedInsights capabilities.
Qualifications:
- 7 years of experience in enterprise account management customer success or strategic consulting ideally within healthcare analytics healthcare technology or services.
- Strong knowledge of the payer landscape and healthcare ecosystem including Medicare Advantage Medicaid commercial health plans TPAs and ACOs.
- Proven track record managing large complex accounts and successfully driving client satisfaction retention and growth.
- Demonstrated ability to engage and influence stakeholders across all levels including senior executives and technical leaders.
- Exceptional communication presentation and interpersonal skills.
- Strong analytical thinking with the ability to understand and communicate datadriven insights in a meaningful way.
- Bachelors degree required; advanced degree or relevant certifications (e.g. PMP CAHIMS CPXP) preferred.
- Digital Sales Experience: CRM Client Digital Sales Rooms Project Management Software Call Recording and other digital sales software as needed.
Preferred Experience:
- Experience working directly with healthcare data platforms population health tools or analytics applications (e.g. cost of care quality measurement utilization management).
- Familiarity with key industry metrics and frameworks such as HEDIS population health risk adjustment and valuebased payment models.
- Prior experience in a consulting firm health plan or health tech organization strongly preferred.
What We Offer:
- A missiondriven organization focused on improving healthcare outcomes and reducing unnecessary costs.
- A collaborative and intellectually engaging work environment with a focus on continuous learning and innovation.
- Competitive base salary with performancebased bonus opportunities.
- Comprehensive benefits including health insurance 401(k) with employer match generous PTO and more.
- Opportunities for growth and advancement within a stable and respected industry leader.
Compensation:
The overall salary range for this role is $93700 $185400.
For candidates residing in:
- Alaska California Connecticut Illinois Maryland Massachusetts New Jersey Pennsylvania Virginia Washington or the District of Columbia the salary range is $103070 $169950.
- New York City Newark San Jose or San Francisco the salary range is $112440 $185400.
- All other locations the salary range is $93700 $154500.
A combination of factors will be considered including but not limited to education relevant work experience qualifications skills certifications etc.
Location:
This role can be located remotely within the US. The expected application deadline for this job is June 30 2025.
What makes this a great opportunity
- Join an innovative high growth company with a solid industry track record
- Bring your expertise and ideas to directly impact and help build the next generation of MedInsight products and solutions
- Enjoy significant visibility in your work and be recognized for your wins
- Work for a company that values your wellbeing and professional growth offering a flexible work environment generous benefits package and investment in the development of your career
Milliman Benefits:
We offer a comprehensive benefits package designed to support employees health financial security and wellbeing. Benefits include:
- Medical Dental and Vision Coverage for employees dependents and domestic partners.
- Employee Assistance Program (EAP) Confidential support for personal and workrelated challenges.
- 401(k) Plan Includes a company matching program and profitsharing contributions.
- Discretionary Bonus Program Recognizing employee contributions.
- Flexible Spending Accounts (FSA) Pretax savings for dependent care transportation and eligible medical expenses.
- Paid Time Off (PTO) Begins accruing on the first day of work. Fulltime employees accrue 15 days per year and employees working less than fulltime accrue PTO on a prorated basis.
- Holidays A minimum of 10 paid holidays per year.
- Family Building Benefits Includes adoption and fertility assistance.
- Paid Parental Leave Up to 12 weeks of paid leave for employees who meet eligibility criteria.
- Life Insurance & AD&D 100% of premiums covered by Milliman.
- ShortTerm and LongTerm Disability Fully paid by Milliman.
Equal Opportunity
Milliman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status age or any other characteristic protected by the law.
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Required Experience:
Manager
Employment Type
Full-Time
