Advisory Solution Consultant - Life Sciences

Advisory Solution Consultant Strategic HCLS Accounts

As a member of ourSolutionConsulting team you will have a major impact on our future success by supportingHCLSSolution Sales. You will guide revenue for all of our products withthesupportand partnershipofSalesProductManagement and the executive team. This is a handson technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

• Assist the sales personnel in the qualification of enterprise customer needs and performing predemo needs analysis.
• Participation on strategic accounts as the lead technical advisor
• Provide mentoring and training to peers and other colleagues in the organization.
• Demonstrations of the product both standard and tailored to prospects and existing customers both onsite and via web meeting.
• Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
• Responding to Request for Information/Proposal documents
• Staying current on product developments/releases to a level required for demo and POC/POC
• Supporting Marketing events user conferences trade shows webinars etc.
• Staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for understanding business and technical problems addressed by the products including key regulations business drivers evolving business needs security etc. as it relates to the overall strategic initiatives of the customer.
• In conjunction with Sales Personnel and Professional Services conduct transition briefing communicate commitments expectations etc. in preparation for deployment.
• Act as the ServiceNow subject matter expert at Executive briefings/marketing events

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
• 7 years of presales solution consulting or sales engineering experience in (product specific area)
• Strong Presales experience ITSM & ITOM experience would be advantageous (Tool or business process).
• Experience selling into and/or working with Pharma/Life Sciences a strong preference
• Mastery of the Sales process and trusted advisor for account representative
• Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
• Exceptional communication and presentation skills to include technical and business concepts.
• Understanding of and experience selling to enterprise IT architecture.
• Experience working collaboratively with product management product marketing partners and professional services
• Creative problemsolving skills with a growth mindset and desire to work in a fastpaced high growth organization
• Background in ITIL Service Management Asset Management IT Management IT Operations Management.
• A high degree of passion energy and drive

FD21

For positions in this location we offer a base pay of $146000 $241000 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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