Duty Manager
Duty Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In this crucial role of you will be responsible for the smooth and efficient running of the hotels operation ensuring maximum guest satisfaction and the safety and security of our property.
Assisting in daytoday operations of all Front Office functions overseeing smooth coordination of a hotel.
Ability to problem solve and creative solution maker to ensure guest satisfaction.
VIPs and loyalty members are well cared for and needs meet and expectations exceeded.
Oversee staff and assist with training and development
Effective supervision of guest arrivals and departures ensuring that room allocations and check in/check out processes
Has responsibility is to oversee all outlets and assist where needed including Housekeeping and the Food and Beverage outlets
Dealing and resolving appropriately with any guest complaints
We are an Accredited Employer
Qualifications :
Qualification
Experience in similar role will be advantageous or hotel experience in GSA roles / customer service roles
Full drivers license preferred
Has Managers certificate or is eligible to obtain one
Additional Information :
hy work for Novotel Queenstown
Staff meals provided while on shift
Uniforms provided washed and laundered daily.
Staff Accommodation available
Learn your Way Access to our Accor Academy so you can Earn while you Learn!
Work Your Way Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits including discounted Food & Beverage Accommodation Worldwide
Accors referafriend bonus
Accors Parental Leave Scheme
Access to our Employee Assistance Program
Flexible hours minimum of 30 hours per week.
Overtime rates apply after 40 hours worked.
Place of employment is Novotel Queenstown Lakeside
6 Earl St Queenstown
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
CV & Cover letter please
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
