Job Summary: This position champions student success academic excellence and accessibility by introducing students to the library and its resources at the direction of the Assistant Director Library Public Services. The primary responsibilities include planning and oversight of public services providing a high level of customer service to students and the college community. They ensure that library services resources and spaces are optimized to support student success. This person is often a first point of contact for current and potential students.
Minimum Qualifications:
Bachelors Degree and 2 years experience in a Libraryrelated or relevant learning support field. Or a combination of experience and education sufficient to successfully perform the essential duties of the job
Licensing Requirements: Valid drivers license.
Hiring Range:$33105 $41381
Preferred Qualifications:
Previous library experience particularly in public and student services.
Demonstrated experience in customer service especially with diverse populations
Excellent communication skills
Previous supervisory or mentorship experience with student workers.
Job Specific Task List:
- Coordinates implements and conducts the daily activities of Library Public Services at assigned location(s) in support of the collegewide Library Public Services vision. (Essential)
- Provides excellent customer service and assistance both inperson and online by responding to the information needs of students faculty and staff as well as the local community; provides introduction to and support for information literacy concepts and services in the library availability and types of assistance general information use of library equipment library procedures and access to library and College resources. (Essential)
- Regularly assesses whether library spaces systems and processes are accessible and working as planned to facilitate a positive student experience. Assists with identifying user needs and performs assessments to enhance services. (Essential)
- Communicates and collaborates with Learning Commons and Library personnel to deliver services in an efficient and effective manner crosstrains Learning Commons staff to support testing as needed and crosstrains to provide additional support as needed for other services within the Learning Commons. (Essential)
- Organizes and maintains library materials and equipment ensuring that inventory weeding shelving reserve collections shelfreading repair etc. are conducted in an appropriate and serviceoriented fashion. Updates accounts overdue records loans claims and library activities. (Essential)
- Directly oversees student workers and casual employees. (Essential)
- Performs complex record management including the compilation of reports requiring research and querying of data as well as maintaining general statistical records for IPEDS and ACRL reporting; performs a variety of activities in support of library and other faculty including assisting librarians with scheduling instruction and events gathering and collating appropriate resources under the direction of a librarian and ensuring that the requested resources are available and ready to meet faculty needs. (Essential)
- Other duties as assigned. (Standard)
Job Type: Full Time 12 Month
If part time hours per week: N/A
About Us:
Our Purpose: Learning for all; learning for life.
Our Core Values: A Circle of Caring
Caring by Creating Our Future Together
- We work together to shape and build our preferred future.
- We encourage and celebrate creativity and innovation.
- We set high goals and strive to achieve them.
- We strive to provide exceptional service to all who help shape our future.
Caring for Each Other
- We are gateways to student success and opportunity.
- We promote respect collegiality and equitymindedness in all we say and do.
- We nurture awareness and cultural sensitivity to create a climate of trust.
- We are growthminded believing that each of us is capable of learning developing and growing to support our mission.
Caring by Doing What is Right
- We are honest and hold each other and ourselves to the highest ethical standards.
- We provide the most accurate information available in all communications.
- We are transparent about our decisions as individuals and teams.
- We embrace broad engagement in the shared governance process.
Required Experience:
Unclear Seniority