Admissions Operations and Systems, Front Counter - Federal Work Study Student Assistant

Job Summary:

The Office of Admissions Operations and Systems is seeking a motivated and enthusiastic Student Assistant to join our team. This position will provide valuable experience in customer service and data entry. You will be part of a vibrant and collaborative environment where your contributions are not only valued but celebrated! Our team is dedicated to providing outstanding service to prospective students and their families ensuring they have a positive and memorable experience.

As a student assistant youll work closely with passionate and experienced professionals who are enthusiastic about education and student success. Youll receive handson guidance and mentorship helping you develop valuable skills that will benefit your future career. Plus youll build lasting friendships and a network of support within the university community. Whether youre greeting guests answering phones or handling inquiries youll have a blast while making a real impact!

We will provide training on:

Admissions requirements application processes and deadlines.
Navigating the admissions database.
Conducting an informative and engaging campus tour.

Benefits:

Gain valuable work experience in a professional office setting.
Develop skills in customer service data management and public relations.
Opportunity to network with university staff and prospective students.
Flexible hours to accommodate your academic schedule.

Majors That Would Benefit
All majors are welcome to apply but this position will provide relatable skills for the following majors:

Business Administration: Gain experience in customer service communication and organizational skills.
Communication Studies: Enhance public speaking interpersonal communication and outreach abilities.
Education: Learn about the admissions process student interactions and educational outreach.
Social Sciences: Improve communication skills and understand diverse perspectives through interactions with prospective students.

Responsibilities include but are not limited to:

Under direct supervision duties include but not limited to:

Assist prospective students with their CSUSB application and admissions inquiries via phone or in person.
Schedule appointments for students to see Admissions Counselors.
Take in and write receipts for student documents such as transcripts test scores and residency information.
Assist with all Admissions and Student Recruitment programs events and off campus visits.
Conduct campus tours to individuals and groups
Perform general office activities such as typing operating office machines processing mail or securing confidential materials.
Attend college fairs representing CSUSB for the recruitment of prospective students to the university
Conduct admissions presentations to K12 students wishing to learn more about higher education requirements etc.
Participate in call campaigns
Perform other duties as assigned by office manager(s) for the overall function of the office and/or institution of CSUSB.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty staff and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.

• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)

• International students must have fulltime enrollment at CSUSB. (12 units undergraduate; 6 units graduate)

• Eligible to work in the United States

• Payroll Requirement: Social Security Card

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.50 per hour (Determined by Federal Work Study)

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: PartTime Temporary Seasonal

The application deadline is: 6/16/2025 at 11:55 pm (PST)

Academic year available hours: Monday through Friday (8:00 am 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am 5:30 pm).

This is an OnCampus Only position. Student Employees are not eligible to telecommute at any time.

As of January 1 2022 the CSU OutofState Employment Policy prohibits the hiring of employees to perform CSUrelated work outside the state of California.

California State University San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Drivers License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid drivers license and reflects driving record.

I9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I9 Acceptable Documents at of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission California State University San Bernardino seeks a campus climate that welcomes celebrates and promotes respect for the entire variety of human experience. We welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extracurricular life of the campus community. We will create promote and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit hire train and administer all personnel actions without regard to race ethnicity religion color caste national origin ancestry age sex gender gender identity gender expression sexual orientation socioeconomic status genetic information medical condition disability marital status protected military or veteran status or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination Sexual Harassment and Sexual Violence including Domestic Violence Dating Violence and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a twoyear basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB please visit Statement:

Reasonable Accommodation

We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at

Smoking

CSUSB is a smoke and tobaccofree campus. See policy Act

In compliance with state and federal crime awareness and campus security legislation including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act California Education Code section 67380 and the Higher Education Opportunity Act (HEOA) the Cal State San Bernardino Annual Security and Fire Safety Report is available at: