State Crossing Support Coordinator
State Crossing Support Coordinator
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Job Description
*HIRING BONUS: $750!*
At Avalon housing is a human right. Our mission is to build healthy safe and inclusive supportive housing communities as a longterm solution to homelessness.
Avalon Housing is a nonprofit supportive housing provider. Supportive housing is a combination of affordable housing paired with services such as case management. We dont just help people find housing we help people stay and thrive in their homes.
If you are passionate about creating more diverse inclusive and equitable communities where all people are welcome Avalon may be a good fit for you.
The State Crossing Support Coordinator provides onsite support to clients living in a recentlybuilt apartment building of 30 units. They provide case management and coordinate services on behalf of these clients with other community partners. On a daily basis the State Crossing Coordinator interacts with clients engaging them through creative and resourceful strategies building trust and maintaining documentation to reflect this engagement. At times clients may be escalated or in crisis. The State Crossing Coordinator will intervene respond to emergencies and initiate appropriate action as required. This sometimes includes contact with emergency response systems if necessary.
The State Crossing Support Coordinator is part of the Outreach Team but primarily works at the State Crossing location. While most of the work is performed onsite there are some remote working opportunities for this position.
In addition to a competitive salary here are some of the key benefits that Avalon staff receive:
Paid Time OffPaid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month!
Medical Benefits:
Fulltime employees can select from three comprehensive medical insurance plans including coverage options for your family. Plus Avalon covers dental and vision insurance with no perpayroll premium contribution!!
Life and Disability Plans:
Employees working 16 or more hours per week receive life insurance and shortterm disability coverageAvalon covers the full cost of the premiums.
403(b) Retirement PlanAvalon sponsors a 403(b) retirement plan through Vanguard available to all employees.
Core Responsibilities Include:
- Provide ongoing active outreach and creative engagement to tenants
- Conduct comprehensive assessments and help tenants develop action plans to achieve goals
- Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans
- Negotiate and advocate with external community resources providing medical mental health substance use and other supports
- Assist tenants with conflict resolution among tenants and neighbors
- Work to build community and peer support among tenants including participation in community programming activities
- Meet documentation requirements as dictated by program need
- Work with clients in their homes in community centers and in the larger community
- Participate in oncall rotation and occasional evening and weekend work as necessary
- Assist tenants as needed with activities of daily living such as transportation housekeeping meal preparation medication shopping laundry or other handson assistance
Desired Qualifications & Experience
- At least three years experience in human services preferably working with populations who are experiencing homelessness mental health disorders chronic health conditions and/or substance use disorders
- Capacity to respond to crisis situations with effective use of deescalation skills
- Strong communication skills both verbal and written
- Strong problemsolving skills
- Strong documentation skills; HMIS experience preferred
- Ability to collaborate and maintain community partnerships
- A valid drivers license and reliable transportation is required.
- Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to work well with diverse populations in a nonjudgmental way.
Job Title: State Crossing Support Coordinator
Reports to: Outreach Team Lead
Location: SiteBased Location in Ann Arbor Michigan
Status: Fulltime position Salaried Exempt
Starting Wage: $49000
Benefits including excellent health insurance options dental & vision 403(b) generous vacation and additional holidays Life / AD&D / Short term disability plan Employee Assistance & Wellness programs
Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse racial and ethnic backgrounds as well as historically marginalized groups. This includes but is not limited to underrepresented gender identities sexual/romantic orientations and/or relationship structures people living with disabilities or mental health conditions and with lived experience with homelessness or recovery from a substance use disorder and people with underrepresented religious and/or socioeconomic backgrounds.
Avalon also encourages those with criminal histories to apply. Avalon doesnt request information about criminal histories until an offer of employment is extended. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position. We are committed to transparency about our decision making process and will seek clarifying information from an applicant to help us make a determination in this regard.
Required Experience:
IC
Employment Type
Full-Time
