At Amazon Worldwide Returns & ReCommerce (WWR&R) we aspire to zero: zero cost of returns zero waste zero defects and zero carbon footprint. We are an agile innovative organization dedicated to making zero happen to benefit our customers company and environment. We are constantly innovating to create longterm value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WWR&R includes business product program operational data and software engineering teams who together manage the lifecycle of returned and damaged products.
As Senior Category Manager Recommerce you will oversee multibillion Retail Recovery P&L and work with Operations Channels Legal Retail Category teams and OEMs to lead recovery and cost initiatives to improve P&L inputs. You will create new business models to grow our recovery business. You will define product requirements for tech prioritization.
Key job responsibilities Lead crossfunctional initiatives to improve recovery/free cash flow and promote circular economy/sustainability goals. Partner with Retail teams and OEMs to collect manufacturing requirements refurbishment standards and best practices to improve internal grading and repair capabilities and grow our business Monitor overall Retail Recovery profitability Deep dive into drivers of profitability and lead initiatives to reduce expense across reverse supply chain Create product requirements to be prioritized by tech teams
5 years of category or program management experience Experience using data and metrics to determine and drive improvements Experience owning category or program strategy end to end delivery and communicating results to senior leadership Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.) Experience overseeing business performance
Intermediate SQL skills Advanced Degree in Engineering Finance or Business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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