Operations Director, Parking & Transportation Services
Operations Director, Parking & Transportation Services
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$ 120000 - 140000
1 Vacancy
Job Description
The Operations Director in Parking and Transportation Services supports the Executive Director in overseeing daily operations including parking transit maintenance enforcement and special events. The Operations Director leads strategic initiatives manages budgets and personnel ensures regulatory compliance and fosters stakeholder engagement. In the absence of the Executive Director this position assumes full leadership and operational responsibility for the department.
This role offers a unique chance to significantly impact the daily experiences of students faculty staff and visitors across campus. It combines strategic planning with handson operational leadership in a dynamic environment. The position requires innovative thinking to balance efficiency sustainability and customer service within the broader mission of higher education. With a focus on mobility technology integration and space optimization it allows professionals to lead initiatives that enhance campus accessibility and service delivery. This role is ideal for someone looking to grow as a leader while contributing to a vital area of university operations.
Ideal candidates excel at being responsive to customer needs and anticipating stakeholder requirements. They provide thoughtful solutions present options rather than obstacles and take ownership of challenges through completion. Their meticulous attention to detail ensures high stakeholder satisfaction as they thoroughly review their work while balancing competing priorities and meeting deadlines. Their greatest strength is empathy toward evolving customer needs. They actively listen to understand underlying concerns adapt seamlessly to changing requirements and maintain composure during urgent situations.
Responsibilities
Key Responsibilities
- Provide strategic leadership for daily parking and transportation operations policy development and financial oversight.
- Supervise and coordinate staffing needs performance management and customer service initiatives.
- Manage key departmental projects including technology upgrades sustainability initiatives and infrastructure improvements.
- Engage with campus departments and external partners to align transportation strategies with university goals.
- Ensure compliance with all federal state and institutional policies and represent the department in campus and community forums.
Qualifications
Required Qualifications
- Bachelors degree in Urban Planning Civil Engineering Facilities Management or a related field.
- 57 years of progressive experience in parking transportation or facilities management including 34 years of supervisory responsibility.
- Proficiency in parking management systems enforcement operations and transit coordination.
- Demonstrated success in managing personnel developing policy and executing operational strategy.
- Strong analytical communication and leadership skills.
Preferred Qualifications
- Masters degree in Business Administration Transportation Planning Public Administration or related field.
- 710 years of experience in higher education or large institutional environments.
- Experience with automated parking systems LPR technology TDM programs and capital construction projects.
- Certifications such as PTMP or involvement with industry organizations (e.g. IPMI).
- Demonstrated leadership in sustainability or innovationfocused transportation initiatives.
Why UT
UT is experiencing unprecedented growth across the a leading public research university dedicated to innovation operational excellence and service. The University of Tennessee offers an exceptional work environment and the opportunity to shape the future of campus mobility.
Compensation and Benefits
- Salary range $/year DOEQ
- Generous leave accruing up to 24 days of vacation and 12 days of sick leave annually plus 14 paid holidays and administrative closing days.
- Education benefitsfor employees and their dependents at any UT System campus.
- Retirement and deferred compensation plans including 401(k) 403(b) etc.
- Comprehensive medical dental and visioninsuranceplans.
- Find more information onbenefits.
To Apply
Formal applications should be submitted via our application portal and include a cover letter a current resume and contact information for three (3) professional references. To be assured of full consideration please submit your application and requested materials on or before Sunday June 22nd 2025. Confidential inquiries may be directed to Brooke Swart Senior Executive Recruiter at .
Required Experience:
Director
Employment Type
Full-Time
