Branch Team Lead
Branch Team Lead
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Job Description
Job Description
At WSFS Bank we empower our Associates to grow their careers guide our customers to secure their financial futures and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture competitive salaries advancement opportunities and more. We are the regions locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates who make a difference every day for the people businesses and Communities we serve. We Stand For Service is more than part of our name its our mission and our purpose.
WSFS Banks Team Leaders are primarily responsible for enhancing customer relationships by providing Stellar Service and successful utilization of specific sales skills. More specifically they are tasked with observing and coaching branch Associates on their use of Stellar Service and sales skills assisting the Retail Office Managers with developing action plans for improvement and ensuring that branch Associates are acting in compliance with bank policies and procedures. The incumbent will assist in the training and coaching of branch Associates and assume responsibility of the branch when deemed necessary by management and facilitate team meetings when needed in order to communicate goals and expectations. The Team Leader will assist the Retail Office Manager in reaching branch sales goals opening new accounts and cross selling additional products and services to fill customer needs as well as performing miscellaneous operational duties as assigned.
This position will staff a banking office in Sussex County which can include (Long Neck Lewes Milford Millsboro Ocean View Rehoboth) and surrounding areas.
This is a fulltime 40 hour/week position with a flexible rotating weekly schedule and 23 Saturdays per month are required. This schedule can change at any time based on business needs. This position offers a competitive base salary incentive opportunity and benefits. The hired candidate must be legally authorized to work in the United States without an employersponsored petition for a visa such as an H1B visa. WSFS Bank does not intend to file any visa applications in connection with this opening.
Minimum Qualifications:
- High School Diploma or equivalent is required.
- Must have at least two years of facetoface customer service experience.
- Previous supervisory experience is preferred.
- Pervious cash handling experience is required.
- Prior consultative sales experience is required.
- Must have demonstrated strong leadership skills.
- Must have a proven ability for attention to detail.
- Must possess a strong knowledge of deposit and retail loan products as well as familiarity with business products.
- Must have a strong knowledge of teller operations and processing.
- Must have excellent oral and written communication skills.
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation including technical assistance with the WSFS Bank Careers website or submission process please contact us via email at
WSFS is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Employment Type
Full-Time
