Senior Product Manager, Identity Products (Digital Strategy And Products) (English Services)

Position Title:

Status of Employment:

Position Language Requirement:

Language Skills:

Work at CBC/RadioCanada

At CBC/RadioCanada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting everchanging industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

Position: Senior Product Manager Identity Platforms

Working at CBC:

CBC has a passion for Canadian storytelling. Our goal is to engage with individuals and communities through our digital platforms. Your work will affect how millions of Canadians use our products. It will enable them to connect with each other and the unique voices of our country.

Heres why we should work together:

Digital Strategy & Products values collaboration learning continuous improvement and inclusivity reflect who we are as a peoplecentered digitalfirst employer. Our managers work closely with staff to make the most of their strengths and help them build new skills and grow in their careers. We aim to build a diverse and inclusive work culture. Hiring people with different backgrounds and experiences brings valuable insights to our work. This helps us create more innovative and inclusive experiences for our audience.

We want you to feel happy and comfortable at work. It is important to us that work is a safe space where employees can be their true selves.

Perks you can look forward to:

• Flexible work schedule allowing you to prioritize yourself your family and your work.

• Work from home opportunities.

• Competitive total rewards package.

• 20% of time for innovation and exploration.

• Opportunities for professional development through CBCs own course offering and a large library of Udemy courses

• Opportunities to become a member of our Employee Resource Groups.

• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected.

• A supportive management team committed to upholding the highest standards of diversity and inclusivity.

• An iterative and experimental approach to development.

The Role :

As the Senior Product Manager of Identity Products you will have 3 primary types of responsibilities.

First you will attract hire grow and retain great people. You will grow Product Owners into great Product Owners and Product Managers into great Product Managers. You will live and breathe product thinking and you will act as a role model for the team to demonstrate what it means to be curious action oriented and focused on what is most important.

Second you will work with your stakeholders directors senior managers and delivery teams in the department to identify the biggest problems to solve and the best solutions to employ. You will look to identify opportunities to maximize the ROI of the platforms you are responsible for. You will foster transparency and communicate reliable and relevant information often. You will create real trust and facilitate great collaboration.

Third you will demonstrate discipline and a systematic approach to planning and execution. You will be thorough and think ahead to actively identify and to resolve roadblocks before they become bigger risks. You will stay focused on the real value you are delivering and you will be relentless in your efforts to get things done on behalf of your stakeholders.

Responsibilities:

• Provides direct product leadership coaching and role modelling for Product Owners and Product Managers in the portfolio reinforcing product discipline and principles are applied in teams day to day approach to delivering product.

• Oversees the (Audience Data and Privacy Team) ADaPT and (Account Data Integrations) ADI teams portfolio of work being the main communication point between ADaPT and other delivery and stakeholder teams across the organization providing overall status reporting and supporting in the mitigation of risks to delivery.

• Actively works with other product delivery teams on joint roadmaps and planning sees those plans through execution by removing roadblocks communicating and reinforcing priorities often leads joint technical troubleshooting.

• Owns and develops the strategic 3 to 12 month roadmap for ADaPT stakeholders: Media Sales Marketing and Customer Lifecycle Marketing (CLM) as it applies to the following platforms: Customer Data Platform (BlueConic) Data Clean Rooms (Optable) Consent Management Platform (Didomi) Data Management Platform (Lotame).

• Aligns the 312 month roadmap for the Accounts Data Integration team to key strategic priorities understanding crossteam dependencies and risks. Works to remove blockers and mitigate those risks.

• Makes critical decisions on the quarterly prioritization and establishment of workplans for the ADaPT and ADI teams in quarter and in future quarters.

• Acts as intake point for new strategic work making critical decisions on prioritization and roadmap commitments with stakeholders and owns the continuous refinement of quarterly priorities ensuring alignment to business priorities. Acts as the main resource for quarterly planning and departmental interdependency management during execution.

• Works closely with stakeholders to identify the largest business problems and opportunities leads initial discovery against those problems works with the product teams to hand off to POs for execution responsible for regular and meaningful updates to stakeholders and takes a client centric approach to stakeholder management.

• Leads vendor relationships with our key data platforms.

• Leads relationships with technical teams within the organization and between RadCan and CBC negotiating priorities scope of work and objectives.

• Identifies gaps in governance and process between harmonized delivery teams establishes new models and ways of working and puts those new operational processes in place negotiates and brokers join process across RadCan and CBC.

• Works with other delivery teams on discovery work identifying areas of opportunity for ADaPT and ADI along with the platforms that they maintain being an evangelist for the products they oversee.

• Sets OKRs with the director to ensure that work is aligned with the business value ensuring that problem statements are clear DoD is established across all work measures progress and demonstrates the value that ADaPT and ADI teams provide to the rest of the organization as necessary and required.

Qualifications:

Objective Criteria:

• Has a Bachelor degree in Computer Science Engineering Math Physics or equivalent

• 5 years professional experience in a technical role developing software applications preferably webbased solutions deployed on high traffic sites

• Demonstrated experience implementing customer data platforms and running data platform teams

• Demonstrated experience coordinating work across multiple agile teams

• Demonstrated track record of continuous improvement

• Demonstrated facilitation experience

• Experience with data platforms used for marketing and digital ad targeting like Customer Data Platforms (BlueConic) Data Management Platforms (Lotame) Data Cleanrooms (Optable)

• Awareness of the purpose and application of tools such as Atlassians JIRA Confluence and Bitbucket

• Basic knowledge of QA automation development tools and frameworks

• Awareness of the purpose and application of Agile Methodologies

• Ability to work in French would be considered an asset.

Subjective Criteria:

• Curious

• Ability to make connections between systems people and things

• Mission driven

• Focus on measurable outcomes

• Listen and have empathy for diverse perspectives

• Able to respond to change by learning and adapting

• Good communication skills

• Ability to work in a highly collaborative environment

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/RadioCanada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the everchanging makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an email to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

Primary Location: