Care Coordinator I Medical Services *SIGN-ON BONUS ELIGIBLE*
Care Coordinator I Medical Services *SIGN-ON BONUS ELIGIBLE*
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Job Description
RBH is now offering signon bonus opportunities for qualifying professionals!
Richmond Behavioral Healthhas a fulltime position available for aCare Coordinatorin our Medical Services unitto perform intermediate professional work assessing client needs developing implementing and monitoring service delivery and assistance plans coordinating and monitoring services with other agencies counseling and assisting clients maintaining records and files preparing reports and related work as apparent or assigned. Work is performed under the limited supervision of the Program Manager.
Essential Functions:
Complete admissions and discharges for Outpatient Psychiatric Services to include Child & Family and Adults.
Review referrals for Outpatient Psychiatric Services and reach out to the referral source if additional information is required.
Monitors healthcare utilization of agency clients to include hospital discharges and emergency room visits in order to support the psychiatric providers in linking clients to appropriate care and/or developing and updating their treatment plan.
Collaborates with client and team members to support care plan and deliver services that aim to improve health outcomes; collaborates with various health care providers to coordinate care.
Reception of information on clients from local hospitals court school and/or jail systems who are currently opened to psychiatric services.
Assist the psychiatric providers in developing an individual service plan of care and services appropriate to the evaluation with the client/family consensus; reviews and updates service plans and ensures forms annual documents and documentation in the electronic health record (EHR) are accurate up to date and signed.
Assist in evaluating the clients level of care. If needs increase will assist in referring the case back to Rapid Access for case management.
Assists the front desk staff in mediating communication between the front desk the prescribers the psych nurses and primary service providers (PSPs).
Collaborates with front desk staff to send appointment reminders to the PSP two weeks prior to the individuals scheduled appointment via email or myAvatar.
Complete designated tasks within the client checkin and discharge from appointments process. Communicating with and guiding clients through navigating the appointment process including but not limited to the front desk psychiatric prescriber nurse and primary care clinic.
Assisting with ensuring timesensitive emergency and/or incident procedures are followed by involved staff members.
Coordinates client services and treatment with multiple service providers and agencies.
Evaluates the quality of services provided and changes in clients condition and counsels clients as necessary; compiles and analyzes data; identifies and works to resolve problems.
Provides motivational counseling to clients to facilitate/improve engagement in services that support recovery.
Serves as liaison to public agencies and provides information regarding Authority programs and services.
Attends interdisciplinary team meetings to discuss decisions for client plan of care and assists with discharge planning.
Provides crisis intervention and prevention services.
Prepares a variety of reports; prepares and maintains client charts and other records.
Attends meetings staffings and conferences as they relate to client staff and program needs.
Assists in curriculum development and resource tools.
Other duties as assigned.
Required Experience:
IC
Employment Type
Full-Time
