Digital Support Technician
Digital Support Technician
Posted on :
23-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- POSITION SUMMARY
- The IT support technician will gain insight and experience into all areas of the department while assisting and supporting the IT/Biomed department in their efforts. Support Biomed team in day to day activities on service calls to better understand operational and functional attributes. Provides support for customer service activities from end users patients and client inquiries. Has a solid background in Information Technology support and a good understanding of the data systems products. Can provide solid customer service for the customer via telephone email or in person. Escalates issues/requests a needed to appropriate tier lead support personnel and tracks status of high priority issues until resolved.
- The IT support technician will gain insight and experience into all areas of the department while assisting and supporting the IT/Biomed department in their efforts. Support Biomed team in day to day activities on service calls to better understand operational and functional attributes. Provides support for customer service activities from end users patients and client inquiries. Has a solid background in Information Technology support and a good understanding of the data systems products. Can provide solid customer service for the customer via telephone email or in person. Escalates issues/requests a needed to appropriate tier lead support personnel and tracks status of high priority issues until resolved.
- MINIMUM QUALIFICATIONS AND REQUIREMENTS
- Licenses and Certifications Required
- None
- None
- Educational Requirements
- High School Graduate or equivalent preferred.
- High School Graduate or equivalent preferred.
- Experience Requirements
- Sufficient previous Executive Administrative experience.
- Sufficient previous Executive Administrative experience.
- Special Skills or Training Requirements
- Excellent written and oral communication skills comfortable presenting ideas and concepts.
- Ability to exhibit a high degree of patience for inexperienced computer/technology users required.
- Strong interpersonal written and verbal communications skills.
- Ability to provide a high level of customer service.
- Must be detail oriented and able to multitask.
- Must be selfmotivated and driven.
- Ability to problem solve and learn quickly.
- Demonstrate professionalism in communication and in the office environment.
- Must be coachable and easily receive feedback.
- Must have a positive attitude.
- Ability to manage time and multiple tasks/priorities.
- Excellent written and oral communication skills comfortable presenting ideas and concepts.
- Licenses and Certifications Required
Required Experience:
IC
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
