IT Support Technician
IT Support Technician
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USD 45000 - 60000
1 Vacancy
Job Description
Job Title: IT Support Technician (Entry-Level)
Location: St. Louis MO (On-site)
Company Overview:
Kadean Construction is a Design-Build General Contractor providing Construction Solutions to Clients Nationwide. We are proud to be headquartered in St. Louis MO and are looking to expand our team with a dedicated IT Support Technician.
Job Summary:
As an IT Support Technician you will be the go-to expert for resolving technical issues supporting end users and ensuring the stability of our systems and devices. You will play a crucial role in maintaining the efficiency of our operations by providing outstanding support to team members across the organization.
Some Key Responsibilities:
- Configure new equipment and ensure proper setup for end users
- Troubleshoot network and software issues effectively
- Provide technical support and guidance to team members
- Maintain and monitor system performance to ensure stability
- Document and track support requests and resolutions
- Collaborate with other IT team members to improve processes and systems
We are looking for a proactive and dedicated individual who is eager to contribute to our team and help us maintain a high level of technical support. If you are passionate about technology and enjoy helping others we encourage you to apply.
Some Qualifications:
- Associates degree or higher in an IT or similar field or equivalent IT certifications (A Network etc.).
- 1-4 years of hands-on experience with Level 1/2 IT support or a related field
-Working knowledge of Windows OS MS365 and basic networking.
- Strong communication problem-solving and organizational skills.
- Preferred: Experience with scripting AD/Azure mobile OS (Android/iOS) and cabling.
- Strong knowledge of computer systems networks and software applications
- Excellent problem-solving skills and attention to detail
- Ability to communicate technical information clearly to non-technical users
- Strong customer service orientation and interpersonal skills
- Familiarity with various operating systems and troubleshooting techniques
- Travel of up to 10% may be required.
Critical Skills/ Expertise:
- Highly motivated self-starter with strong work ethic.
- Strong desire to learn new skills and technology.
- Excellent organizational and time management skills and ability to prioritize work projects.
- Excellent verbal and written communication skills with the ability to provide technical support over the telephone and online as needed.
Physical Requirements:
- Sit or stand for the majority of a typical workday.
- Pull/push equipment used in the different Departments.
- Must be able to lift equipment up to 50 lbs and work at a desk or move between floors/offices.
- Ability to reach above shoulder level for installing maintaining or replacing devices.
- Ability to reach with hands and arms bend over or crawl under desks when necessary.
Work Environment:
- On-site position office-based in St. Louis MO with occasional travel.
- On-call availability for critical IT issues may be required.
Required Experience:
IC
Employment Type
Full-Time
