General Manager - River North & West Loop Locations
General Manager - River North & West Loop Locations
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Job Description
DineAmic Hospitality is currently seeking a General Manager who will be responsible for daytoday operations of all (FOH) front of house and (BOH) back of house team members at one of our venues. The General Manager will be responsible for driving sales managing costs delivering an exceptional guest experience and creating a highperformance teamoriented workplace culture. The ideal candidate will have at least 5 years of management experience in a fullservice highvolume restaurant; creative ideas to drive sales and repeat business; and the capability to recruit train discipline and develop team members.
General Functions Responsibilities
- Meet restaurant operational standards by implementing productivity quality and customerservice standards; resolving problems; recommending system improvements.
- Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures identifying variances and minimizing waste.
- Organize run and supervise smooth and efficient daily shifts (including opening and closing shifts) ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
- Maintain ambiance by controlling lighting background music linen service glassware dinnerware and utensil quality and placement; monitoring food presentation and service.
- Accomplish restaurant human resource objectives by selecting orienting training coaching counseling and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
- Monitor address and document individual employee performance through ongoing feedback positive recognition formal performance reviews coaching and when necessary disciplinary action up to and including
employment termination. - Maintain a safe secure and healthy environment by establishing following and enforcing sanitation standards and procedures; complying with legal regulations.
- Monitor and ensure the restaurant and the teams compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.
- Other duties assigned as needed
Experience and Education Requirements
- At least 5 years of fullservice management experience in a highvolume restaurant required
- Experience managing multiple units and/or opening a new store preferred
- Bachelors Degree preferred
- Proven track record of delivering results in a complex fastpaced environment.
- Demonstrated leadership capability to build strong teams and achieve business goals
- Ability to plan and set goals and communicate direction to others.
- Valid Allergen Sanitation and ServSafe Certifications required
Perks Benefits
- Competitive Pay
- Food and Beverage Discounts
- Medical Dental and Vision Insurance Plans
- 401K Discretionary Company Match
- Training development & advancement opportunities and much more
DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin genetic information disability or protected veteran status.
Required Experience:
Director
Employment Type
Full-Time
