AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Field Engineering organization provides engineering support for our data centers throughout their lifecycle. A critical piece of this support is ensuring the highest level of initial quality and ongoing support from our vendors. As a Supplier Quality Engineer you will interface daily with AWS Engineering teams Procurement teams and vendors to manage infrastructure equipment quality. Our Supplier Quality Engineer is responsible for supplier qualifications quality monitoring at supplier sites supplier quality issue resolution and supplier development and quality improvement initiatives.
If you want to be a part of a team that has a daily impact on company success this is a great opportunity for you.
In this role you will lead internal and external engagements with engineering procurement supply chain management operations finance construction and suppliers to deliver robust and resilient quality systems at our vendors and within AWS. You will identify supplier quality defects or waste in AWS processes and drive new processes to eliminate the defects and prevent them from recurring without posing risk to availability.
In this role your responsibilities include:
Develop implement and maintain the Supplier Quality roadmap for complex electrical and or mechanical infrastructure equipment to meet the technical and quality requirements.
Manage complete equipment lifecycle quality working closely with suppliers engineering procurement and other internal stakeholders.
Responsible for improving equipment quality by identifying and closing gaps by performing thorough onsite audits to ensure suppliers quality systems products and processes are meeting AWS Quality and product specification requirements.
Drive Supplier Quality Improvement Programs track supplier performance along with goal settings for key performance indicators.
Develop critical to quality parameters perform criticaltoquality inspections and functional testing for complex equipment to ensure suppliers provide defectfree high quality equipment to AWS and its customers.
Review historical failures equipment design changes and lessons learned to incorporate relevant inspections & tests and update equipment technical specifications.
Lead complex electrical and mechanical infrastructure equipment as well as critical component(s) root cause analysis working with suppliers crossfunctional teams such as reliability and design engineering teams.
Responsible for evaluating and validating complex root cause analysis reports from a technical perspective using critical thinking and quality principles.
Develop new product (equipment) and/or new supplier qualification plans in terms of quality. Drive the quality program from prototyping to mass production stage for complex electrical and mechanical equipment that are part of AWS Data Centers.
Ability to perform data analysis on failures reported during the equipment life cycle and create technical reports to provide design and specification improvement inputs and to drive improvement(s) at supplier factories.
Work on concurrent projects sometimes in multiple geographical regions.
Demonstrate a cando attitude and thriving in a fastpaced work environment.
Keys to success in this role include sound judgment and excellent written and verbal communication skills.
This role requires 3050% international and domestic travel.
About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Bachelors degree in Physics Mathematics Electrical Mechanical or Materials Engineering or a related field.
5 years of industry experience in construction project management manufacturing or operations support.
5 years in a quality management function with direct interaction with suppliers.
MS PhD or advanced degree in engineering or other quantitative disciplines
Expert knowledge in manufacturing processes ISO9000 quality control plans and failure analysis or problem solving methodologies.
Six Sigma/Lean certification.
Highly proficient in Excel and the creation of tables data dashboards reports including advanced analysis features.
Project Management experience.
Experience with data center operations and infrastructure equipment.
Ability in managing multiple qualification activities and development schedules.
Proven experience in working with external design and manufacturing supply chain partners.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.