North America ISV Sales Strategy & Operations Leader, GSO - NAMER Sales Operations FSO ISV
North America ISV Sales Strategy & Operations Leader, GSO - NAMER Sales Operations FSO ISV
Posted on :
23-05-2025
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1 Vacancy
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Job Description
The North American Sales Strategy Operations & Enablement (SSOE) team is building the future of sales. We operate with a startup mentality build mechanisms that scale and innovate solutions on behalf of our customers. Our team is responsible for supporting the rapidly growing Americas Commercial Sales business from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse innovative team that loves translating data insights and anecdotes into action.
We are seeking a Sales Operations Leader to partner with our Independent Software Vendors (ISV) leadership team across AWS North America to define land and execute against our strategic priorities for the business. This role is the COO of Sales responsible for everything from defining local market strategies and programs through to the day to day execution of the business. This is a leadership role leading a team of Field Sales Operations Leads supporting the North American ISV business functions.
This role will be the the head of North America Sales Strategy Operations and Enablement (SSOE) in the strategic planning process the annual and monthly rhythm of business and the annual Territory Planning process. The ideal candidate has broad leadership skills strong financial acumen and a deep analytic background to ensure the continued growth and success of the business and delivering results.
This position will be responsible for managing the rhythm of the business activities such as Monthly Business Reviews Quarterly Business Reviews and other cadenced reporting and metrics. The position will assist Sales Leaders in evaluating and forecasting attainment against quotas utilizing various CRM tools to derive wellvetted analysis and other adhoc requests and analysis as needed. This position will lead a team supporting the day to day execution of the business including commission and quota plans managing the territory definitions and account movements and providing reporting and insights to sales leaders.
This individual will need to collaborate effectively with internal endusers and crossfunctional data teams to solve problems implement new reporting solutions and deliver successfully against high standards. A successful individual is a person that has a proven work ethic that drives the desired results. This is a handson position the ideal candidate must be willing to roll up the sleeves.
This position will work with the several stakeholders supporting the extended AWS Americas Sales organization such as Business Development Marketing Professional Services and the Partner teams. The individual must have the ability to communicate effectively across multiple technical and nontechnical business units as well as across other geographies.
Key job responsibilities
Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
Manage the development of continuouslyevolving forecast models and methodologies owning the quantitative analysis of the performance of our sales team customers prospects partners markets and products/services.
Manage the monthly cadenced business reporting for the business segment.
Develop relationships and processes with sales partner finance HR sales operations and other stakeholders to identify and address reporting issues.
Assist Sales Managers in all aspects of evaluating their teams performance.
Ensure accurate and timely sales commission calculations and payments.
Identify reporting issues gaps in processes and drive timely resolution.
Prepare ad hoc analysis & participate on projects as needed.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
7 years of leading a divisional Sales Operations function or similar responsibilities supporting a midtolarge scale multigeographical hitech Sales Organization.
Demonstrated ability to define refine and implement sales processes procedures and policies
Strong financial analytical and communication skills.
Strong written and verbal communication skills with a track record of presenting to senior management.
Highly organized have multitasking skills and efficient in ambiguous situations.
Experience in multiple organizational functions such as compensation forecasting organizational development etc.
Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
Excellent cross group collaboration skills.
Experience working within a highgrowth technology company would be highly beneficial.
MBA or other relevant advanced degree.
Able to operate successfully in a lean fastpaced organization and to create a vision and organization that can scale quickly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157800/year in our lowest geographic market up to $260800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are seeking a Sales Operations Leader to partner with our Independent Software Vendors (ISV) leadership team across AWS North America to define land and execute against our strategic priorities for the business. This role is the COO of Sales responsible for everything from defining local market strategies and programs through to the day to day execution of the business. This is a leadership role leading a team of Field Sales Operations Leads supporting the North American ISV business functions.
This role will be the the head of North America Sales Strategy Operations and Enablement (SSOE) in the strategic planning process the annual and monthly rhythm of business and the annual Territory Planning process. The ideal candidate has broad leadership skills strong financial acumen and a deep analytic background to ensure the continued growth and success of the business and delivering results.
This position will be responsible for managing the rhythm of the business activities such as Monthly Business Reviews Quarterly Business Reviews and other cadenced reporting and metrics. The position will assist Sales Leaders in evaluating and forecasting attainment against quotas utilizing various CRM tools to derive wellvetted analysis and other adhoc requests and analysis as needed. This position will lead a team supporting the day to day execution of the business including commission and quota plans managing the territory definitions and account movements and providing reporting and insights to sales leaders.
This individual will need to collaborate effectively with internal endusers and crossfunctional data teams to solve problems implement new reporting solutions and deliver successfully against high standards. A successful individual is a person that has a proven work ethic that drives the desired results. This is a handson position the ideal candidate must be willing to roll up the sleeves.
This position will work with the several stakeholders supporting the extended AWS Americas Sales organization such as Business Development Marketing Professional Services and the Partner teams. The individual must have the ability to communicate effectively across multiple technical and nontechnical business units as well as across other geographies.
Key job responsibilities
Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
Manage the development of continuouslyevolving forecast models and methodologies owning the quantitative analysis of the performance of our sales team customers prospects partners markets and products/services.
Manage the monthly cadenced business reporting for the business segment.
Develop relationships and processes with sales partner finance HR sales operations and other stakeholders to identify and address reporting issues.
Assist Sales Managers in all aspects of evaluating their teams performance.
Ensure accurate and timely sales commission calculations and payments.
Identify reporting issues gaps in processes and drive timely resolution.
Prepare ad hoc analysis & participate on projects as needed.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
7 years of leading a divisional Sales Operations function or similar responsibilities supporting a midtolarge scale multigeographical hitech Sales Organization.
Demonstrated ability to define refine and implement sales processes procedures and policies
Strong financial analytical and communication skills.
Strong written and verbal communication skills with a track record of presenting to senior management.
Highly organized have multitasking skills and efficient in ambiguous situations.
Experience in multiple organizational functions such as compensation forecasting organizational development etc.
Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
Excellent cross group collaboration skills.
Experience working within a highgrowth technology company would be highly beneficial.
MBA or other relevant advanced degree.
Able to operate successfully in a lean fastpaced organization and to create a vision and organization that can scale quickly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157800/year in our lowest geographic market up to $260800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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